Abel Fernandez
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
5
5
years of professional experience
Work History
Shift Leader
Smoothie King
10.2023 - Current
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Volunteer
Miami Dade Animal Services
06.2021 - 06.2022
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
Apprentice
Mark Two Engineering
04.2020 - 08.2021
- Prepared worksite by setting up required tools and supplies.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Learned wide range of simple and complex techniques from on-the-job training.
Education
High School Diploma -
Doral Academy Charter High School
Miami, FL05-2025
Skills
- Telemarketing expertise
- Training assistance
- Professional appearance
- Sales and upselling
- Staff education and training
- Verbal and written communication
- Inventory counts
Timeline
Shift Leader
Smoothie King
10.2023 - Current
Volunteer
Miami Dade Animal Services
06.2021 - 06.2022
Apprentice
Mark Two Engineering
04.2020 - 08.2021
High School Diploma -
Doral Academy Charter High School
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