Abel Flores
Phoenix
Summary
Dynamic leader with a proven track record at C and P Services LLC and Genie Services, enhancing operational efficiency and client satisfaction. Skilled in project management and customer relations, I excel in driving business growth through strategic planning and team development. Achieved consistent financial targets and fostered strong client relationships through effective communication and problem-solving.
Overview
19
19
years of professional experience
Work History
Owner
C and P Services LLC
09.2016 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Manager of Operations
Genie Services
08.2006 - 02.2021
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Education
Business Management
Maricopa Community Colleges, Phoenix College
Phoenix, AZSkills
- Customer relations
- KPI tracking
- Small business operations
- Data analysis
- Relationship building
- Project management
- Problem-solving
- Client service
- Time management
- Project estimating
- Remodeling
- Drywall
- Painting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Owner
C and P Services LLC
09.2016 - Current
Manager of Operations
Genie Services
08.2006 - 02.2021
Business Management
Maricopa Community Colleges, Phoenix College