Abel Jaimon Joseph
Missouri City,TX
Summary
Versatile and dynamic professional with a proven track record in emergency response and crisis management, honed at Harris County Sheriff Office. Demonstrates exceptional patience and adeptness in de-escalation techniques, ensuring safety and efficiency in high-stress environments. Achieved significant improvements in facility security and inmate well-being through strategic oversight and effective communication.
Overview
7
7
years of professional experience
Work History
Detention Officer
Harris County Sheriff Office
04.2024 - 01.2025
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
Cashier
Ross Dress for Less
11.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Convenience Store Manager
Speedy Mart
03.2020 - 09.2023
- Safeguarded store and engaged in cash and inventory control through security equipment and procedures and eliminated store liability by adherence to applicable alcohol and tobacco regulations.
- Handled cash transactions accurately while maintaining strict adherence to financial controls and security procedures.
- Managed appropriate inventory levels of product at store to avoid shrink and waste, placed orders for inventory running low and evaluated sales performance of items to plan for future stocking strategy.
- Maintained high standards of cleanliness and organization within the store to create a pleasant shopping experience for customers.
- Completed daily paperwork on sales reporting, banking and payroll reporting.
- Resolved customer complaints in professional and timely manner.
- Assisted in recruiting, hiring, and training new employees to expand the team''s capabilities and promote growth within the company.
Cashier
Timewise Gas Station
06.2019 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Team Member
Whataburger
11.2017 - 06.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Associate of Applied Science - Business
Houston Community College
Houston, TX06-2026
Skills
- Patience and tolerance
- Emergency response
- Physical restraint
- Restraint techniques
- De-escalation techniques
- Crisis management
Languages
English
Native or Bilingual
Malayalam
Native or Bilingual
Timeline
Detention Officer
Harris County Sheriff Office
04.2024 - 01.2025
Cashier
Ross Dress for Less
11.2023 - 03.2024
Convenience Store Manager
Speedy Mart
03.2020 - 09.2023
Cashier
Timewise Gas Station
06.2019 - 02.2020
Team Member
Whataburger
11.2017 - 06.2018
Associate of Applied Science - Business
Houston Community College
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