Experienced with overseeing service operations and managing teams effectively. Utilizes strong leadership and organizational skills to enhance service delivery. Knowledge of customer relationship management and workflow optimization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Facility Support Service Supervisor
Trinity Youth Services
Upland, CA
05.2023 - Current
Maintain all warehouse inventories and inventory systems.
Work with site maintenance staff to ensure all OSHA safety compliance.
Ensure all fleet vehicles are scheduled for pre-maintenance.
Warehouse Material Handler/Baler Operator PT
Macy’s
Industry
08.2022 - 05.2023
Load/unload trucks with bales/plastic/pallets.
Inspect, sort and bale all waste cardboard and plastic.
Maintain balers and compactor clear of debris.
Maintain dock area and inventory material.
Transfer Operation Supervisor
Waste Management
Irvine, CA
03.2020 - 09.2021
Supervisor the day-to-day transfer station operations and monitors compliance to safety and other regulations.
Supervisor staff and coordinates workflow and assignments.
Conducts recurring safety/compliance meetings.
Oversee personnel needs including coaching, training, and evaluating.
Sr. Route Manager – Transportation
CR&R Inc.
Stanton, CA
05.2019 - 11.2019
Managed the end-of-day check-in process, capturing and communicating key service.
Monitored driver and laborer time and attendance, minimizing overtime.
Ensured drivers complied with physicals, drug or alcohol tests, and training requirements.
Set and monitored productivity, service, and safety targets for each route and driver.
Operation Supervisor Transfer Station
Republic Services
Anaheim, CA
10.2016 - 05.2019
Supervised the recycling of post-collection activities.
Managed the team of forty-nine operation clerks, sorters, spotters, and loader operators.
Ensured compliance with safety, environmental, operating, and regulatory.
Provided safety and customer service.
Education
High School Diploma -
Santa Ana College
Santa Ana, CA
Criminal Justice
Santa Ana College
Santa Ana, CA
Skills
Complaint handling
Supervisory role experience
Microsoft outlook
Customer relations
Verbal and written communication
Decision-making
Certification
Active BSIS Guard Card
Active BLS Certification
Section name
Experience with the California Youth Authority Chino, CA as a Correctional Officer 2003