Abel Woldeamlak
Las Vegas
Summary
I am a hospitality major with many years of customer service under my belt. I have exceptional customer service, great communication skills and I work very well in fast paced environments. I provide top notch customer service and support to members and guests and I maintain high customer satisfaction rates.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Line/ Expo/ Cashier
Wingstop
- I have worked at a plethora of customer service oriented businesses such as Wingstop, Chipotle, and EOS. While working at these places and also going to college as a full time student, I have learned to hone and sharpen my customer service skills.
Service Associate
EOS
11.2024 - Current
As a service associate, I was the front facing team member responsible for creating a welcoming environment for guests and members ensuring a smooth experience for all. I answer phone calls and questions about policies, services, and group fitness classes.
Education
Standard Diploma -
Amplus Academy
Las Vegas, NV05.2023
Bachelor of Science - Hospitality
University of Nevada, Las Vegas
Las Vegas, Nevada, NV05-2027
Skills
- I am a quick learner, I am dependable, I am organized, multilingual, I am a great leader and I work well with others I have impeccable teamwork skills I have great communication skills and I love serving others I possess excellent customer service skills I am able to work a flexible schedule to support business needs I possess strong organizational skills with attention to detail I am capable of handling multiple tasks at one time I am able to respond appropriately to changes in direction or unexpected situations I possess strong communication skills I am capable of lifting heavy objects I work effectively with peers and supervisors to accomplish tasks
- I have skills in cash handling and cooking I have many years of experience in customer service
Certification
- CPR Certified 9-19-2024
- BLS Provider
Timeline
Service Associate
EOS
11.2024 - Current
Line/ Expo/ Cashier
Wingstop
Standard Diploma -
Amplus Academy
Bachelor of Science - Hospitality
University of Nevada, Las Vegas
ABOUT ME
For the past year, I have been consistently going to the gym, and although it was difficult to get used to the routine at first, I quickly fell in love with the process. I learned that if I enjoyed the process then the results will come naturally over time. The gym has not only been a way for me to use it as an outlet for stress, but it became my happy place and a place where I can go to socialize and be myself. It has always been difficult for me to make friends but, because everyone in the gym is there to become a better version of themselves, I didn’t have to pretend to be someone else because we are there for the same reason. I am also a hospitality major from 2023-present.