Abelisario Euceda Jr
Shirley
Summary
Dedicated retail and asset protection professional with leadership experience in operations, investigations, and team supervision. Skilled in conflict resolution, theft prevention, CCTV monitoring and customer service. Recognized for maintaining a safe work environment, reducing inventory shrink, and leading teams to follow company safety and operational standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Asset Protection Team Lead
Walmart Supercenter
Islandia, NY
12.2025 - Current
- Lead and supervise asset protection operations within the store, ensuring company policies and safety procedures are followed.
- Trained and mentored team of associates, enhancing team performance and productivity.
- Conducted regular performance evaluations, providing constructive feedback to support employee development.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Managed inventory processes and vendor account oversight.
Asset Protection Investigator
Walmart Supercenter
Yaphank, NY
06.2024 - 12.2025
- Conduct internal and external investigations related to theft, fraud and internal policy violations utilizing CCTV systems.
- Apprehend shoplifters in accordance with company policy while maintaining professionalism and safety standards.
- Document incidents and maintain accurate case records for management review.
- Work collaboratively with store leadership, law enforcement to support loss prevention initiatives.
- Support store safety standards and compliance with operational policies.
Customer Service Representative
Walmart Supercenter
Yaphank, NY
11.2022 - 06.2024
- Assisted customers with returns, exchanges, and account issues while maintaining high service standards.
- Resolved customer concerns efficiently while maintaining professionalism in high-volume environments.
- Maintained organized service areas and ensured compliance with store policies.
- Supported store operations to maintain a positive and efficient customer experience,
Education
High School Regents Diploma -
Longwood High School
Middle Island, NY06-2024
Skills
- Work ethic and integrity
- Reliability and punctuality
- Professionalism and courtesy
- Conflict resolution
- Coaching and mentoring
- Workplace safety
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
- New York State Security Guard License - (Active)
Timeline
Asset Protection Team Lead
Walmart Supercenter
12.2025 - Current
Asset Protection Investigator
Walmart Supercenter
06.2024 - 12.2025
Customer Service Representative
Walmart Supercenter
11.2022 - 06.2024
High School Regents Diploma -
Longwood High School