Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Interests
Timeline
Work Preference
Generic
Abenezer Fitaw
Open To Work

Abenezer Fitaw

Bristow,VA

Summary

Resourceful Assistant Manager who facilitates high productivity and efficient task completion. My experience encompasses team leadership, operational management, and delivering exceptional customer service. My work-related experiences have sharpened my communication skills, problem-solving, and time management, allowing for the smooth operations of the businesses I help run.

Overview

2
2

Years of work experience

2
2

Certifications

Work History

Assistant Manager

Smoothie King
Bristow, VA
12.2024 - Current
  • After a few months as a shift lead, I obtained my ServSafe certification and received a promotion to assistant manager of Smoothie King Bristow, Smoothie King Haymarket, and Smoothie King Manassas.
  • My new role as assistant manager entailed.
  • Conducting inventory at three locations every week.
  • Assign tasks to employees and ensure tasks are completed properly.
  • Interview six to seven applicants a week, and make the final decision on whether to offer them a position.
  • Created the format we now use to conduct interviews.
  • I'm responsible for onboarding new hires, setting expectations, guiding them through their online training, setting up various accounts related to scheduling, payroll, and online training, explaining the tax documents required for payroll, and answering any questions.
  • It was also specific to my role to begin the training for all new hires before allowing a shift lead to ensure their competent progress.
  • I also manage workforce efficiency by correcting employees, having serious conversations with underperforming employees, and occasionally releasing those underperforming employees from our employment.
  • As an assistant manager, I have built many soft skills, including communication, education, customer service, building respect, solving problems, making my interviewees feel comfortable, and leading.

Shift Lead

Smoothie King
Bristow, VA
05.2024 - 12.2024
  • After my first two months as a team member, I was promoted to shift lead, where my responsibilities and autonomy were expanded.
  • I became responsible for the team members on shift. I began handling cash, from cash drops to logging petty cash, and auditing cash drawers. I began training new hires. I was responsible for opening or closing the store. I would handle a dissatisfied customer and offer refunds or other forms of restitution.

Team Member

Smoothie King
03.2024 - 05.2024
  • Started my first two months at Smoothie King as a team member, where I quickly learned how to efficiently and properly complete all tasks I was responsible for.
  • Responsibilities: Taking orders, blending smoothies, cleaning (equipment, floors, and dishes), organizing retail items, unpacking retail orders, and working as a team.

Line Cook

Craftworx Restaurant
Bristow, VA
07.2023 - 03.2024
  • District Barbecue is a Kansas City-style barbecue where I worked in a flexible role.
  • I was a line cook (assembling meat platters, sandwiches, sides, and manning the fryer).
  • I manned the expo, assembled cold sides, seasoned fries, organized orders, and handed off orders.
  • I handled the POS system and cash register.
  • I stocked shelves with merchandise.
  • Ensured the cleanliness and organization of the kitchen, various workstations, and equipment.
  • Followed proper food handling methods and maintained the correct temperature of food products.
  • I cleared tables, sanitized the lobby, washed dishes, and dealt with garbage, and cooking grease.

Education

Bachelor of Science - Nursing

ECPI University
Manassas, VA
01-2027

High School -

Patriot High School
Nokesville, VA
06.2023

Bachelor of Science - Nursing

George Mason University
Fairfax, VA

Skills

  • Customer service
  • Teamwork
  • Leadership
  • Problem solving
  • Patience
  • Managing stressful environments
  • Patient care
  • Medication administration

Certification

  • American Heart Association Basic Life Support Certification
  • ServSafe Certified

Languages

Amharic
Limited
English
Native/ Bilingual

References

References available upon request.

Interests

I enjoy traveling, hiking, indoor rock climbing, cycling, working out, video games, philosophy, and home improvement

Timeline

Assistant Manager

Smoothie King
12.2024 - Current

Shift Lead

Smoothie King
05.2024 - 12.2024

Team Member

Smoothie King
03.2024 - 05.2024

Line Cook

Craftworx Restaurant
07.2023 - 03.2024

Bachelor of Science - Nursing

ECPI University

High School -

Patriot High School

Bachelor of Science - Nursing

George Mason University

Work Preference

Work Type

Part TimeFull Time

Location Preference

On-Site

Important To Me

Career advancement

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