Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes.
Overview
11
11
years of professional experience
Work History
Internet Sales Manager
Stivers Ford Lincoln
11.2023 - 02.2024
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
Exceeded targets by building, directing, and motivating high-performing sales team.
General Sales Manager
City Mitsubishi
11.2022 - 10.2023
Implemented systems and procedures to increase sales.
Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
Compiled and analyzed data to determine approaches to improve sales and performance.
General Sales Manager
Nissan Of Lagrange
03.2020 - 10.2022
Implemented systems and procedures to increase sales.
Communicated product quality and market comparisons by creating sales presentations.
Recruited and hired top-level talent to add value and expertise to sales department.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Sales Manager
Stivers Ford Lincoln
04.2016 - 02.2020
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Increased sales revenue by developing and implementing effective sales strategies.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Established and cultivated solid business relationships with new or existing customers.
General Manager
Budget Car And Truck Sales Of Prattville
04.2013 - 03.2016
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Reported issues to higher management with great detail.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Assisted in recruiting, hiring and training of team members.
Interacted well with customers to build connections and nurture relationships.
Managed budget implementations, employee evaluations, and contract details.
Education
High School Diploma -
Santiago High School
Garden Grove, CA
06.1985
Timeline
Internet Sales Manager
Stivers Ford Lincoln
11.2023 - 02.2024
General Sales Manager
City Mitsubishi
11.2022 - 10.2023
General Sales Manager
Nissan Of Lagrange
03.2020 - 10.2022
Sales Manager
Stivers Ford Lincoln
04.2016 - 02.2020
General Manager
Budget Car And Truck Sales Of Prattville
04.2013 - 03.2016
High School Diploma -
Santiago High School
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