Abhijeet Rathore
Medicine Hat
Summary
Dynamic and results-driven professional with 5+ years of experience in hospitality, customer service, and market research. Skilled in client outreach, lead qualification, and sales prospecting. Proven ability to build relationships, manage pipelines, and drive revenue growth. Adept at cold calling, CRM management, and data analysis to identify business opportunities. Strong communicator with a customer-first approach, excelling in high-pressure environments. Seeking an SDR/BDR role to apply my expertise in sales engagement, lead generation, and revenue growth.
Overview
6
6
years of professional experience
Work History
Manager on Duty
Hampton Inn By Hilton
02.2024 - Current
- Led & trained front desk teams, ensuring customer satisfaction & efficiency
- Managed financial transactions, demonstrating attention to detail & process compliance
- Handled high-pressure customer situations, applying strong problem-solving skills
Front Desk Agent
Quality Inn Hotel
09.2022 - 01.2024
- Managed front desk operations and customer interactions
- Answered phone calls, greeted clients, and handled all front desk responsibilities
- Managed front-end and back-end development in the company's Portfolio Analyst, Employee Track, and Account Management systems
Research Analyst
High Beam Global
03.2021 - 01.2022
- Conducted deep market research & data analysis, delivering actionable insights to clients
- Presented research findings to clients, showcasing strong communication &
Operations Manager
Travel Starz
12.2019 - 12.2021
- Managed client bookings & sales, coordinating travel arrangements efficiently
- Developed strong customer relationships, ensuring repeat business & referrals
Airport Operations and Customer Operations
Indigo Airlines
12.2018 - 12.2019
- Managed front desk operations and customer interactions
- Functioned with expert level proficiency in daily operations, and addressed any challenges with optimism and drive
- Studied blueprints and operations prior to performing inspections
- Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations
Education
Marketing -
Medicine Hat College
04.2024
BBA - undefined
JNU
03.2019
High School - undefined
Subodh Public School
07.2015
Skills
- Business Development
- Customer Experience
- Active Listening
- Sales
- Cold calling
- Lead Generation
- Staff training and development
- Employee engagement
- New market research
- Marketing support
Salesdevelopmentexperience
50+, 30%, 120+, 10%, 20+, 98%
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Manager on Duty
Hampton Inn By Hilton
02.2024 - Current
Front Desk Agent
Quality Inn Hotel
09.2022 - 01.2024
Research Analyst
High Beam Global
03.2021 - 01.2022
Operations Manager
Travel Starz
12.2019 - 12.2021
Airport Operations and Customer Operations
Indigo Airlines
12.2018 - 12.2019
BBA - undefined
JNU
High School - undefined
Subodh Public School
Marketing -
Medicine Hat College