Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Abigael Davis

Abigael Davis

Rockford,IL

Summary

Dynamic leader with a proven track record at Mattress Firm, excelling in roles up to Assistant District Manager. Mastered Microsoft Office, Google Suite, Salesforce, and other digital tools. Driving over $1M in annual revenue and achieving a 75% new hire retention rate.

Recognized for exceptional verbal and written communication, design of training content, adaptability, seamlessly facilitating impactful team workshops.

Overview

10
10
years of professional experience

Work History

Assistant District Manager

Mattress Firm
05.2024 - 01.2025

Partnered with regional and divisional leaders at SleepCon25 for organizational evolution discussion.

- Co-facilitate leadership workshops including content from "5 Dysfunctions of a Team, 4 Disciplines of Execution, The Speed of Trust, and the Languages of Love in a workplace)

Reduced staffing needs in Lexington by 80% through conducting over 20 interviews from May to September.

Facilitated New Associate Program classes to ensure success for new hires starting week 2.

Organized an impactful Town Hall event featuring Jody Putnam, Chief of Sales.

Senior Store Manager

Mattress Firm
04.2023 - 04.2024

Executed role of New Hire Trainer from Oct 2023 to Aug 2024 with an overall retention rate of 75%.

New hires success; 92% of new hires past 180 days earned a new hire bonus, and 50% of new hires past 180 days finalized more than $100K in one fiscal period at least once in first 6 months

Achieved distinction of New Hire Trainer of the Quarter at NCR during FY24Q1.

Produced diverse educational content for efficient skill-building across regions.

Earned recognition as Store Manager of the Year finalist in the North Central Region

Partnered with Next Step Training Program to successfully exceed the marke goal of 40 service hours by contributing 50 hours as a team

Assistant Store Manager

Mattress Firm
01.2021 - 03.2023

Generated more than $1,000,000+ of revenue EACH fiscal year from 2021-2023

Nominated as Sleep Expert of the Year for the North Central Region

Generated a range of team-focused training resources via Microsoft Office applications.

Multi-unit leadership; helped earn 90%+ store operations scorecard through organizing schedules, order management, inventory tracking, monthly safety inspections, and cash handling.

Sleep Expert

Mattress Firm
06.2020 - 12.2020

As a new hire, finalized more than $100,000 in my first full month on the floor

Certified in Sleep Science with more than 200hrs of training

Earned Rookie of the Year award for the Kentuckiana District

Sales Consultant

La-Z-Boy Furniture
04.2019 - 05.2020

- Generated more than $900,000 of revenue in 11 months, including fabric protection plans for 88% of orders

Designed, installed, and conducted training for digital resources on team tablets.

Surpassed company average sales per unit by 120%

Sleep Expert

Sleep Number Corporation
05.2018 - 03.2019

- Generated $800,000+ of revenue including 50% attach rate for adjustable bases, and 115% attach rate for mattress protector

Maintained exceptional customer satisfaction levels with a 95%+ rating on Medallia evaluations.

Utilized Microsoft Office for mail merging outreach projects targeting over 5000 insiders in Louisville Metro.

Student Manager

Berea College Center For International Education
05.2015 - 05.2017

Led efforts supporting cross-cultural adaptation for 120+ international students spanning 80+ nations into US educational settings.

Designed training materials using Microsoft Office and Google ecosystem for International Orientation team.

Coordinated and purchased an average of 30-40 international flights each year.

Designed flight arrival schedules leveraging Microsoft office tools

Ensured accuracy in scanning and conversion of PDF files for both visa and medical documentation.

Designed complex schedules for multiple groups during campus departmental tours and orientations.

Researched, compiled, and budgeted for 21 international and food allergy receipts for orientation team to prepare.

Facilitate tax workshops for international students

event planned for community events throughout the year for international students including winter wardrobe shop, holiday meals, tax workshops, and graduation celebrations

Education

MBA - Business Administration And Management

Northern Kentucky University
Newport, KY

Bachelor Of Arts - Philosophy

Berea College
Berea, KY
05.2017

Skills

  • Microsoft office
  • Online research
  • Travel and event management
  • Problem-solving
  • Priority management
  • Multitasking and organization
  • Strategic thinking
  • Adaptability and flexibility
  • Verbal and written communication

Timeline

Assistant District Manager

Mattress Firm
05.2024 - 01.2025

Senior Store Manager

Mattress Firm
04.2023 - 04.2024

Assistant Store Manager

Mattress Firm
01.2021 - 03.2023

Sleep Expert

Mattress Firm
06.2020 - 12.2020

Sales Consultant

La-Z-Boy Furniture
04.2019 - 05.2020

Sleep Expert

Sleep Number Corporation
05.2018 - 03.2019

Student Manager

Berea College Center For International Education
05.2015 - 05.2017

MBA - Business Administration And Management

Northern Kentucky University

Bachelor Of Arts - Philosophy

Berea College
Abigael Davis