Abigail Abel
Nantucket,MA
Summary
Experienced customer service representative eager to contribute to team success through organization, reliability and communication. Clear understanding of hospitality and training in customer service. Always willing to work and be a team player especially for goals that are so important.
Overview
2
2
years of professional experience
Work History
Hostess
Olive Garden Restaurant
Holly Springs, NC
07.2021 - 06.2022
- Took reservations by phone, answered guest questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned guest to tables suitable for needs and restaurant section rotation at the comfort of the servers to provide the best service possible.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Greeted every guest with a smile
Restaurant Busser
Olive Garden Restaurant
Holly Springs, NC
09.2021 - 06.2022
- Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Performed pre-bussing duties such as clearing dishes off of tables guest were still sitting at.
- Maintained a stocked and clean station for the servers to provide the best possible service for our guests.
Education
High School Diploma -
Holly Springs High School
Holly Springs, NC12.2022
Skills
- Guest Satisfaction
- Customer Relations
- Front of House Management
- Time Management
- Multi-Line Telephone Systems
- Reservation Management
- Phone Inquiries
Timeline
Restaurant Busser
Olive Garden Restaurant
09.2021 - 06.2022
Hostess
Olive Garden Restaurant
07.2021 - 06.2022
High School Diploma -
Holly Springs High School
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