Summary
Work History
Education
Skills
Work Availability
Timeline

Danielle Ross

Travel Consultant
Mount Pleasant,NC
Every problem is a gift—without problems we would not grow.
Tony Robbins

Summary

Pleasent Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Work History

Hostess

Fatz Cafe
Rock Hill, SC
05.2022 - Current
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

High School Diploma -

South Pointe High School, Rock Hill, SC
05.2023
  • Member of Marching Band for 4 years
  • Awarded A/B honor roll several years in a row
  • Continuing education in Cosmetology and Music Production

Skills

  • Warm and Welcoming
  • Table Bussing
  • Guest Greeting and Seating
  • Time Management
  • Guest Experience Management
  • To-Go Order Preparation
  • Team Player
  • Guest Satisfaction
  • Drink Orders and Service
  • Food Distribution
  • Satisfaction Monitoring

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Hostess - Fatz Cafe
05.2022 - Current
South Pointe High School - High School Diploma,

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Danielle RossTravel Consultant