Abigail Abrams
Overland Park,KS
Summary
Proven multitasker and relationship builder, excelled at Coach's Bar & Grill by enhancing customer satisfaction and streamlining service workflows. Leveraged strong communication and problem-solving skills alongside proficiency in Spanish to improve team efficiency and guest experiences. Achieved notable improvements in service quality and operational efficiency.
Overview
8
8
years of professional experience
Work History
Server/Bartender
Coach's Bar & Grill
09.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Old Chicago Pizza
11.2021 - 09.2022
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Assistant Store Manager
Maurices
10.2016 - 02.2020
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Education
Bachelor of Science - Psychology
University of Missouri - Kansas City
Kansas City, MO12-2023
Associate of Arts - Digital Marketing
Johnson County Community College
Overland Park, KS05-2021
High School Diploma -
Blue Valley West High School
Overland Park, KS05-2019
Skills
- Extremely Organized
- Relationship Building
- Open to Suggestions and Criticism
- Excellent at Teamwork
- Efficient Work Ethic
- Strong Communicator
- Proficient in Spanish
- Multitasking
- Problem-Solving
Languages
Spanish
Full Professional
Timeline
Server/Bartender
Coach's Bar & Grill
09.2022 - Current
Server
Old Chicago Pizza
11.2021 - 09.2022
Assistant Store Manager
Maurices
10.2016 - 02.2020
Bachelor of Science - Psychology
University of Missouri - Kansas City
Associate of Arts - Digital Marketing
Johnson County Community College
High School Diploma -
Blue Valley West High School
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