Abigail Allen
Strawberry Plains,TN
Summary
Dedicated Medical Assistant with proven expertise in patient care coordination and medical procedures, honed at AFC Urgent Care. Excelled in HIPAA compliance and customer service, enhancing patient satisfaction and operational efficiency. Skilled in vital sign monitoring and direct patient care, contributing to high-quality healthcare delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
AFC Urgent Care
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed EKGs and other tests based on patient presentation in office.
- Started and removed IV’s
- Gave injections
CNA
East Tennessee Children's Hospital
06.2023 - 10.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
EKG Technician
UT Medical Center
08.2021 - 05.2023
- Enhanced patient care by accurately performing EKG testing and analyzing results.
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately.
Education
Northview Senior Academy
Kodak, TNSkills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Vital Sign Monitoring
- Direct Patient Care
- Phlebotomy
- Procedure Assistance
- Immunization Administration
- Medical Procedures
- Patient Care Coordination
- Medical office administration
Certification
- BLS Certification
- Surgical Tech Certification (currently enrolled)
Timeline
Medical Assistant
AFC Urgent Care
10.2023 - Current
CNA
East Tennessee Children's Hospital
06.2023 - 10.2023
EKG Technician
UT Medical Center
08.2021 - 05.2023
Northview Senior Academy