Professional Summary
Overview
Work History
Education
Skills
Timeline

Abigail Baca-Contreras

Kckpd
Kansas City,KS
2
years of professional experience

Dedicated police dispatcher with strong active listening, critical thinking, and problem-solving skills. Experienced in managing emergency situations and ensuring efficient communication among officers. I also use my knowledge to support other coworkers.

Work History

Police Dispatcher

2 Years 1 Month
Kckpd | 08.2024 - Current
  • Coordinated communication between first responders and dispatch teams, ensuring timely information flow.
  • Managed emergency calls, efficiently assessing situations to prioritize response actions.
  • Utilized CAD software to track and manage dispatch operations, enhancing operational efficiency.
  • Maintained a calm and reassuring presence during high-pressure situations, ensuring clear communication between callers, officers, and other agencies involved in emergency response.
  • Provided training to new dispatchers on protocols and best practices

Education

High School Diploma

Wyandotte High School | Kansas City, KS

Skills

Situational awareness
Active listening
Problem-solving
Critical thinking
Typing speed
Memory retention

Timeline

Police Dispatcher

Kckpd
08.2024 - CurrentRead More

Wyandotte High School

High School Diploma
Read More
Abigail Baca-Contreras