Abigail Bailey
First Hope Bank
BLAIRSTOWN,NJ
6
years of professional experience
Detail-oriented professional with extensive experience in front office operations and high-volume environments. Demonstrates strong communication and organizational skills while enhancing customer service and administrative support. Drives results through effective scheduling and collaboration, adapting to changing needs to ensure operational efficiency.
Work History
Relationship Banker
3 Years 11 Months- Answered inquiries in-person and over telephone, addressing account maintenance, loan applications, and issue resolution to enhance customer satisfaction.
- Set appointments to discuss loans, account openings, and other miscellaneous needs.
- Cultivated strong customer relationships by providing tailored advice, financial services, and personalized customer service.
- Coordinated multi-line phone system, directing calls to appropriate departments promptly.
- Assisted in office supply management, monitoring inventory levels and placing orders as needed.
- Facilitated interdepartmental communication through regular updates and status reports on administrative tasks.
- Facilitated loan applications by gathering documentation and guiding customers through the application process for smoother transactions.
Cashier
9 Months- Adapted work schedule to accommodate business needs and extra shifts to meet business needs.
- Processed cash and credit card transactions with high accuracy, ensuring customer satisfaction.
- Guided new employees on cashier duties and best practices, enhancing team capability.
Cashier
8 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in training new cashiers on operational procedures and customer interaction.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma
Skills
Microsoft Office (Excel
Word
Powerpoint
Outlook)
Organizational skills
Telephone skills
Data entry
Client relations
Time management
Timeline
Relationship Banker
First Hope Bank
09.2022 - CurrentRead More
Cashier
Applegreen
11.2021 - 08.2022Read More
Cashier
McDonald's
10.2020 - 06.2021Read More
Notre Dame High School
High School Diploma
Read More