Antonetta Berishaj
MI
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
9
9
years of professional experience
Work History
Relationship Banker
JP Morgan Chase & Company
01.2019 - Current
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Cultivated strong customer relationships by providing tailored advice and services.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Co-Store Manager Support
United Co. LLC (Love Culture)
08.2016 - 01.2019
- Responded to emails and other correspondence to facilitate communication and enhance business processes between all the stores in the state of MI.
- Managed calendars and schedules for multiple store managers, coordinating meetings and appointments for the district manager and store managers.
- Approved regular payroll submissions for employees.
- Performed data entry on inventory, maintained filing systems, and processed incoming mail and sent out corresponding mail according to store.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with training coordination by traveling and training managers inside of the state and out.
Education
Bachelor of Arts -
Oakland University
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent communication skills (verbal and written)
- Strong organizational and time management abilities
Currently on the Michigan Board of Pride serving as the Marketing and Communication Leader alongside Tony Mazzola
- Attention to detail and accuracy
- Ability to prioritize tasks and meet deadlines
- Multitasking and adaptability
- Excellent interpersonal skills
Timeline
Relationship Banker
JP Morgan Chase & Company
01.2019 - Current
Co-Store Manager Support
United Co. LLC (Love Culture)
08.2016 - 01.2019
Bachelor of Arts -
Oakland University