Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abigail Barajas

Modesto,USA

Summary

Admissions professional with a proven track record in student recruitment and enrollment. Skilled in relationship building, clerical support, and organizational management, with expertise in guiding prospective students through the admissions process. Recognized for strong communication, problem-solving, and customer service skills. Highly adaptable, reliable, and results-driven, with a focus on collaboration and consistently achieving enrollment goals.

Overview

11
11
years of professional experience

Work History

Admissions Representative

Institute of Technology
12.2018 - Current
  • Connect with prospective students and guide them through the admissions process, ensuring a smooth and supportive experience.
  • Maintaining strong knowledge of hybrid courses, academic schedules, and Canvas learning platform to provide accurate program information.
  • Consistently meet and exceed enrollment goals within a five-week period by proactively contracting and following up on assigned leads.
  • Delivered excellent customer service by actively listening to students' needs and career aspirations, addressing concerns, and resolving enrollment-related issues.
  • Support training and onboarding of new admissions advisers through mock interviews, mentoring, and product knowledge sessions.
  • Conduct community outreach efforts including public events, career fairs, job fairs, high school partnerships, and collaboration with government agencies.
  • Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
  • Enhanced communication within the admissions office by creating regular reports detailing recruitment efforts, trends, and projections to share with colleagues and management.
  • Maximized resources by effectively utilizing CRM software to track communication efforts with potential applicants throughout their decision-making process.

Admissions Representative

Brightwood College
05.2017 - 12.2018
  • Set and confirm appointments with prospective students to ensure consistent engagement.
  • Meet and exceed start goals within a five-week enrollment period by contacting and following up on assigned leads.
  • Connect with prospective students and guide them through the admissions process with a supportive and personalized approach.
  • Provide accurate and transparent information regarding curriculum, school policies, procedures, and campus resources, including leading campus tours.
  • Develop and nurture self-generated leads in addition to assigned inquiries.
  • Plan and coordinate orientation programs, open houses, and community outreach events to increase enrollment opportunities.
  • Guide students through the full enrollment cycle, from initial inquiry to completion of the provisional period, ensuring retention and satisfaction.
  • Maximized resources by effectively utilizing CRM software to track communication efforts with potential applicants throughout their decision-making process.

Admissions Representative

Institute of Technology
12.2014 - 04.2017
  • Connect with prospective students and guide them through the admissions process, ensuring a positive and supportive experience.
  • Consistently meet and exceed enrollment start goals within a five-week enrollment period by proactively contacting and following up on assigned leads.
  • Delivered excellent customer service by actively listening to students’ needs and career goals, while addressing and resolving enrollment-related concerns.
  • Assist with training and onboarding of new advisers by conducting mock interviews and facilitating product knowledge sessions.
  • Represent the school through community outreach initiatives, including public events, career fairs, job fairs, high school networking, and partnerships with government agencies.
  • Maximized resources by effectively utilizing CRM software to track communication efforts with potential applicants throughout their decision-making process.

Education

Associate of Applied Science -

Modesto Junior College
Modesto, CA
01-2027

High School Diploma -

Thomas Downey High School
Modesto, CA
01-2009

Skills

  • Excellent Customer Service / Relations
  • Excellent Phone Voice/ Bilingual
  • Handling Customer Complaints
  • Typing 45 WPM
  • Good Attendance / Meets Deadlines / Calm
  • High closing rate
  • Excellent Communication Skills
  • Proficient Computer Skills
  • Ambitious / Optimistic / Dedicated
  • Responsible / Trustworthy / Well-Organized
  • Bilingual/ Spanish
  • Student recruiting
  • Sales background
  • Networking
  • Marketing
  • Report generation

Languages

Spanish
Native or Bilingual

Timeline

Admissions Representative

Institute of Technology
12.2018 - Current

Admissions Representative

Brightwood College
05.2017 - 12.2018

Admissions Representative

Institute of Technology
12.2014 - 04.2017

Associate of Applied Science -

Modesto Junior College

High School Diploma -

Thomas Downey High School

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