Abigail Barbosa
Lorain,OH
Summary
Customer-focused Instacart Shopper with several years of personal shopping experience, including in-store product selection and delivery. Detail-oriented and fast-moving retail expert with proven success at communicating effectively with customers and winning repeat business. Committed to selecting and delivering exact products customer need on time and in perfect condition. Reliable Online Grocery Associate bringing relevant experience in online retail and customer service. Strengths include efficient order fulfillment, customer relationship management, and troubleshooting website issues. Committed to maintaining high standards of accuracy, productivity and attention to detail; known for having positive impact on customer satisfaction levels in previous roles.
Overview
6
6
years of professional experience
Work History
Online Grocery Associate
Walmart
Avon, OH
08.2023 - 12.2023
- Provided exceptional customer service by warmly greeting and assisting customers.
- Selected products based on customer preferences
- Reconciled inventory and purchase order discrepancies.
- Managed the online store's website content including images, descriptions.
- Tracked inventory levels and replenished stock when necessary.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
- Scanned items when pulling from shelves to update system stock information.
- Assisted teammates with daily tasks during peak periods.
- Listened to customer needs to identify and recommend best products and services.
- Suggested comparable products to replace out-of-stock items.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Inspector in Quality Assurance and Quality Control
Camaco Manufacturing
Lorain, OH
10.2022 - 04.2023
- Conducted visual and dimensional inspections of production parts to ensure conformance with customer specifications.
- Monitored manufacturing processes for compliance with quality standards.
- Evaluated first article samples against product drawings and customer requirements.
- Performed in-process inspections on components, assemblies, and products using precision measuring instruments.
- Maintained accurate records of inspection results, test data, calibration activities, and other related documents.
- Verified proper labeling, packaging, shipping and receiving documentation prior to releasing products from the facility.
- Participated in internal audits to evaluate current practices against established policies and procedures.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Used specialized tools to take precise measurements of various aspects of samples.
- Marked materials with grade or acceptance status.
- Performed regular maintenance checks on production lines to identify any issues needing repair or replacement.
- Collaborated with other departments to troubleshoot problems, develop solutions, and implement corrective action plans.
- Assisted in training new inspectors on safety protocols and standards.
Sales Associate
Burlington
Sheffield Lake, OH
10.2019 - 12.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Cleaned shelves, counters and tables to maintain organized store.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Mold Maker
Elyria Foundry
Elyria, OH
02.2018 - 08.2018
- Inspected molds for accuracy, fit and finish prior to assembly.
- Performed preventative maintenance on all mold-making equipment.
- Troubleshot problems with existing molds, making necessary modifications to improve performance.
- Maintained detailed records of work performed on each mold project, documenting material used and labor hours spent.
- Cleaned finished molds after completion using specialized cleaning solutions.
- Worked closely with Quality Control personnel during inspections of completed products.
- Mixed molding material, including plastic powder and water, mud, sand and loam.
- Utilized various casting and molding methods to develop cores according to industry and product specifications.
- Determined appropriate temperature and time settings for each material and mold to reduce non-conformances.
- Observed automatic molding machines to quickly correct malfunctions or material jams.
Education
GED -
College Lazaro
PuertoRico05-2012
Skills
- Documentation And Reporting
- Heavy Lifting
- Order Validation Process
- Online Order Processing
- Customer Service
- Attention to Detail
- Upbeat and Outgoing Attitude
- Decision-Making
- Planning and Organization
- Verbal and Written Communication
- Lift up to 50 pounds
- Flexible Schedule
- Quality Assurance
- Team Collaboration
- Detail Oriented
- Relationship Building
Languages
English
Full Professional
Spanish
Native/ Bilingual
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Work-life balanceHealthcare benefitsPaid time off4-day work weekFlexible work hoursPaid sick leavePersonal development programsTeam Building / Company RetreatsCareer advancementQuote
If you don’t become the ocean you’ll be seasick every day.
Leonard Cohen
Interests
Health care
Biology
Agronomy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Online Grocery Associate
Walmart
08.2023 - 12.2023
Inspector in Quality Assurance and Quality Control
Camaco Manufacturing
10.2022 - 04.2023
Sales Associate
Burlington
10.2019 - 12.2019
Mold Maker
Elyria Foundry
02.2018 - 08.2018
GED -
College Lazaro