Abigail Bay
Kansas City,MO
Summary
Seeking full-time employment, willing to work part time with as many hours as possible. Versatile Fine Dining Server adaptable to changing menu items, guest preferences and restaurant standards. Easily steps into any foodservice role with ease. Over 6 years of fine dining service experience.
Overview
8
8
years of professional experience
Work History
General Manager
William Jewell College, The Beak
01.2024 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with co-workers, students, and faculty to ensure long-term success and loyalty.
- Provide an open and creative work environment for staff and students.
Fine Dining Server
Luigis Italian And Wine Bar
09.2023 - Current
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Increased table turnover rate through efficient order taking and timely delivery of dishes.
- Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
Cocktail Waitress
Guys Dive And Taco Joint, Power And Light
08.2022 - 06.2023
- Boosted customer satisfaction by providing attentive service and promptly addressing any concerns or requests.
- Enhanced guest experience with thorough knowledge of cocktail ingredients, preparation methods, and presentation.
- Maintained a clean and organized bar area for efficient drink preparation and superior guest experience.
- Collaborated with bartenders to ensure timely delivery of drinks to guests, improving overall efficiency.
Server
Texas Roadhouse
11.2017 - 02.2023
- Responsibilities include: Serving guests, providing excellent customer service.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Shift Supervisor
Scooter's Coffee
06.2016 - 12.2019
- Responsibilities include: barista duties (steaming milk, pulling espresso shots, making all hot and cold beverages, greeting customers, working register, skilled opening and closing, handling deposits, conducting inventory, training new associates, and assisting with payroll and other paperwork.
Education
North Kansas City High School
05.2016
Skills
- Operations Management
- Event Planning
- Knowledge of Microsoft Office products
- Familiar with IOS and Windows computer formats
- Types approximately 70 WPM with a 93% accuracy rate
- Outgoing, personable with the ability to put people at ease
- Quick learner
- Punctual and dedicated worker
- Demonstrated ability to work well with others in a group setting
- Exceptional Customer Service
- Detail Oriented
- Sales Abilities
Timeline
General Manager
William Jewell College, The Beak
01.2024 - Current
Fine Dining Server
Luigis Italian And Wine Bar
09.2023 - Current
Cocktail Waitress
Guys Dive And Taco Joint, Power And Light
08.2022 - 06.2023
Server
Texas Roadhouse
11.2017 - 02.2023
Shift Supervisor
Scooter's Coffee
06.2016 - 12.2019
North Kansas City High School