Abigail Bohamed
Grand Rapids
Summary
Customer-focused professional experienced in patient care and service management. Skilled in team leadership and improving guest experiences while maintaining operational efficiency and safety standards. Excellent time management and organizational skills enhance performance in fast-paced environments.
Overview
1
1
Language
8
8
years of professional experience
Work History
Server Supervisor
Sundance
03.2025 - Current
- Oversaw daily operations of restaurant front of house staff and dining operations
- Trained wait staff to ensure high service standards
- Resolved customer issues to enhance dining experience
- Communicated with back of house to coordinate service flow
- Manage
Server
Sundance
09.2023 - Current
- Greet and serve guests with a positive attitude
- Serve patrons with food and beverages in a timely manner
- Fostered a supportive and collaborative work environment among team members.
Server
Omelette Shoppe
05.2023 - 01.2024
- Greet and serve guests with enthusiasm to enhance their dining experience
- Serve patrons food and beverages promptly to ensure satisfaction
- Foster positive work environment through collaboration and support
Dental Assistant/Intern
Bergsma/Traverse City Orthodontics
Traverse City
05.2023 - 09.2023
- Ensured safe and positive environment for patients throughout treatment
- Welcomed patients and escorted them to appointment areas
- Assisted orthodontist during procedures by efficiently handing instruments and managing suction
- Followed OSHA and HIPAA guidelines
- Prepared treatment areas by sterilizing instruments and organizing supplies.
Server/ Cashier/ Manager
Traverse City Pit Spitters
Traverse City
05.2019 - 09.2023
- Welcomed patrons with positive attitude, ensuring enjoyable experience
- Provide food and beverage service to patrons
- Fostered fun and positive environment for patrons
- Delivered exceptional customer service during busy shifts
Patient Transporter
Munson Healthcare Center
Traverse City
05.2021 - 07.2022
- Transport ICU patients and equipment
- Transported patients safely across hospital, ensuring comfort and security during transfers
- Created safe and friendly environment for patients and families, enhancing overall experience
- Assisted in delivering patient care in various healthcare settings
Sales Associate
Old Navy
Traverse City
08.2018 - 05.2021
- Delivered exceptional customer service to enhance shopping experience.
- Greeted customers upon entry to create welcoming atmosphere.
- Maintained safe shopping environment to ensure customer security.
- Unbox truck shipments and put them out onto the sales floor
Education
Bachelor of Science - Allied Health Sciences
Grand Valley State University
Allendale, MI07-2026
High School Diploma -
Traverse City West Senior High School
Traverse City05-2020
Skills
- Staff training
- Customer service
- Patient care
- Time management
- Organized
- Detail oriented
- Problem solver
Languages
Spanish
Elementary
Timeline
Server Supervisor
Sundance
03.2025 - Current
Server
Sundance
09.2023 - Current
Dental Assistant/Intern
Bergsma/Traverse City Orthodontics
05.2023 - 09.2023
Server
Omelette Shoppe
05.2023 - 01.2024
Patient Transporter
Munson Healthcare Center
05.2021 - 07.2022
Server/ Cashier/ Manager
Traverse City Pit Spitters
05.2019 - 09.2023
Sales Associate
Old Navy
08.2018 - 05.2021
Bachelor of Science - Allied Health Sciences
Grand Valley State University
High School Diploma -
Traverse City West Senior High School