Abigail Bradley
Summary
Results-oriented Operations leader with a proven track record in building high-performance teams and optimizing workforce systems. Expertise includes driving significant production outcomes in energy and telecommunications. Leadership approach focuses on setting high standards while fostering team development, effectively bridging the gap between process improvement and strategic culture.
Overview
2027
2027
years of professional experience
Work History
Director of Operations
One Source Provider
12.2023 - 05.2026
- Built and ran a successful Philadelphia market for a Fortune 200 energy client, overseeing daily operations, production management, team development, and field team performance from the ground up
- Recognized for market success and asked to pilot a new telecommunications campaign in Boston for a Fortune 50 client, managing the full operational transition from energy to telecom markets
- Generated over $20 million in production revenue across campaign launch and expansion within first 6 months of operations
- Restructured daily operations to drive efficiency and accountability, maintaining consistent production through market and industry shifts
- Led hiring, onboarding, scheduling, and leadership development across both markets, building teams capable of scaling with campaign growth
- Implemented performance tracking systems and process improvement initiatives that supported operational scalability and measurable results
Assistant Director
Consultive Strategy Group
Newton, Massachusetts
01.2023 - 11.2023
- Led multiple sales and operations teams in consistently hitting targets within a high-performance environment
- Developed and coached a team of 3 to 6 representatives, monitoring performance metrics and ensuring alignment with production standards and company goals
- Focused on leadership replication by identifying and training future managers, supporting a pipeline of internal talent
- Conducted leadership meetings to strengthen team culture, accountability, and productivity
- Oversaw administrative and operational functions including payroll processing, attendance tracking, production logs, and timekeeping systems
Administrative & Marketing Coordinator
Awakening Church
Smithfield, Rhode Island
- Coordinated front desk operations, scheduling, phone systems, and records management to support seamless daily church functions
- Assisted multiple departments with data entry, correspondence, and operational tasks to keep workflows running efficiently
- Prepared meeting materials including agendas and handouts, and supported community outreach through event organization
- Managed social media posting schedules, secured media approvals, and drove audience engagement initiatives
- Partnered with creative teams to develop graphics, messaging, and promotional content in support of event marketing campaigns
Education
BBA - Business Administration And Management
The College of Saint Rose
Albany, NY01-2020
Project Management & Creative Media
Awakening Leadership School
Smithfield, RI01-2018
Skills
- Operations & Process Management
- Strategic Leadership & Development
- Communication & Relationship Management
- Data & Analytics
- Administrative & Organizational Systems
Timeline
Director of Operations
One Source Provider
12.2023 - 05.2026
Assistant Director
Consultive Strategy Group
01.2023 - 11.2023
Administrative & Marketing Coordinator
Awakening Church
BBA - Business Administration And Management
The College of Saint Rose
Project Management & Creative Media
Awakening Leadership School