Abigail Brown
Parkersburg,WV
Summary
Dedicated receptionist with strong organization and communication skills, enhancing customer satisfaction and optimizing front desk processes. Committed to delivering a welcoming experience and efficient service.
Overview
4
4
years of professional experience
Work History
Receptionist
Mercedes Astorg Auto
Parkersburg, WV
04.2025 - Current
- Assisted in inventory management of office supplies, contributing to resource efficiency.
- Worked with team members to optimize front desk processes, aiming to elevate client experience.
- Welcomed incoming visitors and customers with professionalism, ensuring a positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Maintained a well organized reception area with updated materials, contributing to a welcoming environment for visitors.
Sales Associate
American Eagle Outfitters, Inc
Parkersburg, WV
11.2021 - 11.2025
- Engaged customers to enhance shopping experience and drive sales performance.
- Maintained product knowledge to provide accurate information and recommendations to customers.
- Processed transactions efficiently while ensuring cash handling accuracy and customer satisfaction.
- Collaborated with team members to meet daily sales goals and improve overall store performance.
- Analyzed inventory levels and assisted in restocking shelves to optimize product availability.
- Engaged with customers to build rapport and loyalty.
Barista
Starbucks
Parkersburg, WV
10.2024 - 04.2025
- Maintained cleanliness and organization of workstations to ensure efficient service.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Managed cash register operations, ensuring accurate transactions and balanced drawers.
- Collaborated with team members to meet daily sales targets and customer satisfaction goals.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Parkersburg South High School
Parkersburg, WV05.2023
Skills
- Greeting and seating clients
- Problem-solving skills
- Organization skills
- Time management
- Verbal and written communication
- Customer and client relations
- Telephone skills
- Data inputting
- Teamwork and collaboration
Timeline
Receptionist
Mercedes Astorg Auto
04.2025 - Current
Barista
Starbucks
10.2024 - 04.2025
Sales Associate
American Eagle Outfitters, Inc
11.2021 - 11.2025
Parkersburg South High School