Abigail Bryant
Gardendale,AL
Summary
Hardworking, energetic professional with proven relationship-building and management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty with a smiling face present.
Overview
9
9
years of professional experience
Work History
Server
Social Taco
Homewood, Alabama
04.2024 - 06.2024
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Shift Manager
Blue Sushi Sake Grill
Birmingham, Alabama
03.2023 - 02.2024
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Monitored store operations to ensure compliance with company policies and procedures.
Server
Blue Sushi Sake Grill
Birmingham, Alabama
11.2022 - 02.2024
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Assisted in training new servers.
Bartender
Ruby Sunshine
Homewood, Alabama
04.2021 - 05.2022
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Server
Red Robin
Huntsville, Alabama
12.2019 - 11.2020
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Server
Cracker Barrel
Trussville, Alabama
11.2017 - 10.2019
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Customer Service Representative
Pizza Hut
Trussville, Alabama
12.2015 - 03.2017
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
High School Diploma -
Pinson Valley High School
Pinson, AL05-2017
Skills
- Hostess support
- Guest Engagement
- Team member support
- Table Setting
- Safe Food Handling
- Effective customer upselling
- Performance Improvement
- Positive and professional
- Strong Work Ethic
- Menu Memorization
- Server training
- Calm Demeanor
- Service prioritization
- Menu item recommendation
- Quality Control
- Suggestive Selling
- Exceptional customer service
- Allergy awareness
- Hospitality service expertise
- POS operation
- High-volume dining
- Menu presentation
Timeline
Server
Social Taco
04.2024 - 06.2024
Shift Manager
Blue Sushi Sake Grill
03.2023 - 02.2024
Server
Blue Sushi Sake Grill
11.2022 - 02.2024
Bartender
Ruby Sunshine
04.2021 - 05.2022
Server
Red Robin
12.2019 - 11.2020
Server
Cracker Barrel
11.2017 - 10.2019
Customer Service Representative
Pizza Hut
12.2015 - 03.2017
High School Diploma -
Pinson Valley High School