Abigail Caldwell
Cedar Falls,IA
Summary
Dynamic shift leader with strong problem-solving and motivational skills. Skilled in training development and ensuring operational flexibility to enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Shift Leader
Tropical Smoothie Cafe
Waterloo, IA
06.2024 - Current
- Supervised daily operations, ensuring high-quality customer service and efficient workflow.
- Coordinated staff schedules to optimize productivity during peak hours.
- Trained and mentored new team members on operational standards and procedures.
- Managed inventory levels, conducting regular stock checks to minimize waste.
- Resolved customer complaints effectively, enhancing overall satisfaction ratings.
- Implemented health and safety protocols, promoting a safe working environment.
Elderly Caregiver
Western Home Communities
Cedar Falls, IA
08.2025 - 06.2026
- Monitored resident health, reporting changes to nursing staff promptly.
- Assisted with daily living activities, promoting independence and comfort for residents.
- Provided companionship and emotional support to enhance quality of life.
- Maintained cleanliness and organization in living areas to ensure safety and hygiene.
In-Home Babysitter
Cedar Falls, IA
12.2022 - 01.2026
- Supervised daily activities and ensured the safety of children in home settings.
- Reviewed and followed parent directions for children's care.
- Established routines that fostered consistency and security for children.
- Supervised daily activities and ensured safety of children in home settings.
- Established routines that fostered consistency and security for children.
Education
High School Diploma -
Janesville High School
Janesville, IA05-2026
Skills
- Inventory management
- Cash handling
- Training development
- Leadership skills
- Multitasking and prioritizing
- Problem-solving
- Operational flexibility
- Motivational skills
- Positive attitude
Timeline
Elderly Caregiver
Western Home Communities
08.2025 - 06.2026
Shift Leader
Tropical Smoothie Cafe
06.2024 - Current
In-Home Babysitter
12.2022 - 01.2026
High School Diploma -
Janesville High School