Abigail Campton
Montgomery,ALABAMA
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
1
1
year of professional experience
Work History
Barista
Ellianos Coffee
Pine Level , AL
05.2023 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Adhered to health department regulations concerning sanitation standards.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Sliced fruits, vegetables and meats for use in food service.
- Weighed, ground and packed coffee beans for customer purchase.
- Recommended pastries and sandwiches to pair with customers' beverages.
- Provided customers with product details, coffee blends and preparation descriptions.
- Described menu items to customers and suggested appealing products.
- Input orders into point of sale system and handled customer payments.
- Utilized POS system to receive and process customer payments.
Barista/Bookseller
Booksamillion
Montgomery, AL
07.2022 - 05.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Created promotional displays for advertising special events or promotions at the cafe.
- Collected payments and provided accurate change.
- Memorized official and off-menu coffee and tea preparations.
- Supported highest standards of conduct and service to support company reputation.
- Received and accurately processed customer payments.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
Education
High School Diploma -
Success Unlimited Academy
Montgomery05.2024
Skills
- Coffee Expertise
- Menu Memorization
- Up-Selling
- POS Systems
- Food Preparation
- Cash Handling
- Opening and Closing Duties
- Espresso Machine Operation
- Cash Register Operation
- Friendly and Outgoing
- Exceptional Customer Service
- Leadership
- Communication
- Creativity
- Teamwork
- Critical Thinking
Affiliations
- Singing
- Photography
- School clubs
- Exploring
- Student Government
- Reading
- Babysitting
Accomplishments
- All A's
- President of senior class
- SGA Vice President in 11th grade
- President of PEARLS (all girls club)
References
References available upon request.
Timeline
Barista
Ellianos Coffee
05.2023 - Current
Barista/Bookseller
Booksamillion
07.2022 - 05.2023
High School Diploma -
Success Unlimited Academy