Paleontology
Hi, I’m
Abigail Canales
McAllen,TX
Summary
Knowledgeable Program Assistant successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support.
Overview
7
years of professional experience
2
Languages
Work History
Easter Seals of Greater HoustonHouston
Program Assistant/ Intake Specialist
03.2021 - Current
Job overview
- Identified gaps in client services and created services and processes to meet needed.
- Assist with completion of intakes for Veterans and Family Members interested in services, completing files necessary for General and Mental Health Services.
- Communicate clearly with clients and team members regarding eligibility, expectations, and helping clients through steps required to join services.
- Implemented centralized record-keeping system that improved overall data accuracy and accessibility for team members.
- Created Training Tools for future employees to understand company procedures.
- Written & Presented Client Workshops.
UTRGV Club ESports
Games Lead
08.2020 - 05.2023
Job overview
- Recruiting and organizing Overwatch Team(s) per semester.
- Responsible for scheduling, coordinating, and managing team events including but not limited to Practice Days, Community Events, and Tournaments.
- Lead and participated in UTRGV Ocelots and UTRGV Axolotls teams through 4 tournament wins in Tespa, UGC, NECC, and KrossFade tournaments.
- Maintain and submit accurate reports of Team Activities, Events and Tournament Games as well as all School and Game information for each team member.
City of McAllenMcAllen
Instructor II
12.2019 - 08.2020
Job overview
- Cleared walkways and created appealing landscape by performing seasonal activities, including pulling weeds, plating native species and planning design through plants.
- Delegated daily tasks to landscapers and contracted workers to maintain efficiency and smooth groundwork.
- Spread awareness about loss of habitat, and importance of maintaining native species.
- Educated young children on native birds and plants through the Nature Center's trails as well as guiding them through hands on Arts and Crafts activities.
Allstate Insurance
File Clerk/Data Entry
07.2017 - 12.2019
Job overview
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Processed correspondence, including post office pick-ups, sorting and distribution to appropriate parties.
- Prepared new files and assigned tracking identification numbers, which resulted in better retrieval efficiency.
Velnet Trucking
File Clerk
02.2019 - 03.2019
Job overview
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Maintained strict data accuracy standards via multiple reviews of receipt files for presentation to Drivers.
- Maintained physical and computer-based filing systems using QuickBooks.
Education
University of Texas-Pan AmericanEdinburg, TX
Bachelor's degree from Psychology
05.2023
South Texas High School For Health ProfessionsMercedes, TX
High school diploma
05.2019
Skills
- Case Management
- Data Entry
- QuickBooks
- Intake Experience
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Landscape Maintenance
Hobbies
I picked up birding for inspiration for my art due to a major art block in 2018 and working at the Nature Center of McAllen provided bountiful references!
Interests
Birding
Art - Digital and Traditional
Timeline
Program Assistant/ Intake Specialist
Easter Seals of Greater Houston
03.2021 - Current
Games Lead
UTRGV Club ESports
08.2020 - 05.2023
Instructor II
City of McAllen
12.2019 - 08.2020
File Clerk
Velnet Trucking
02.2019 - 03.2019
File Clerk/Data Entry
Allstate Insurance
07.2017 - 12.2019
University of Texas-Pan American
Bachelor's degree from Psychology
South Texas High School For Health Professions
High school diploma