Amy Montoya
Houston
Summary
Detail-oriented and bilingual Legal Assistant with 4+ years of experience in client intake, legal support, and administrative services. Proven ability to manage high-volume caseloads, draft accurate legal documents, and coordinate communications with clients, attorneys, and third parties. Recognized for outstanding performance and awarded for handling complex commercial files and high-impact projects that generated significant revenue for the firm. Committed to providing exceptional client service, strong organizational support, and effective collaboration with legal teams.
Overview
7
7
years of professional experience
Work History
Legal Assistant / Intake Specialist
The Law Offices of Hilda Sibrian
Houston
09.2023 - 09.2025
- Managed high-volume caseloads by coordinating client communications, scheduling, and case updates.
- Conducted client intakes, collected supporting documentation, and maintained detailed case files.
- Drafted and prepared demand packages for insurance companies, ensuring accuracy and timely delivery.
- Liaised with opposing counsel and third-party agencies to exchange critical case information.
- Coordinated attorney consultations and interviews with clients, experts, and witnesses.
- Served as primary contact for client inquiries, providing timely and professional support.
- Recognized for outstanding performance in client intake and case management.
Sales Agent
First Cash
Houston
03.2021 - 04.2022
- Appraised merchandise including jewelry, electronics, and firearms to determine accurate value.
- Maintained organized store layouts to optimize sales and customer experience.
- Consistently met and exceeded monthly performance goals.
Receptionist / Legal Assistant
Salazar & Velasquez, PC
Houston
01.2020 - 03.2021
- Managed high-volume phone lines, handling 45-50 calls daily with professionalism.
- Prepared client materials and assembled client appreciation packages for case closings.
- Maintained a polished, welcoming office environment for clients.
Teacher
Kids R' Kids
Houston
07.2018 - 01.2020
- Created and delivered lesson plans tailored to students' learning styles.
- Conducted parent-teacher conferences to support student development.
- Organized facility events to encourage family engagement and community participation.
Education
Champion School of Real Estate
Lone Star College
High School Diploma -
Cypress Ridge High School
Skills
- Client intake
- Case management
- Demand drafting
- Document preparation
- Scheduling
- Bilingual (English & Spanish)
- Client relations
- Professional phone/email etiquette
- Client advocacy
- High-volume caseload management
- File maintenance
- Multi-tasking under deadlines
- Time management
- Case management software
- MS Office Suite
- Legal research tools
- Attention to detail
- Problem-solving
- Conflict resolution
- Team collaboration
- Confidentiality
- Customer communication
- Information organization
- Scheduling coordination
- Problem solving
References
- Jocelyn Uriostegui, (832) 593-5804
- Gabriela Escalante, (281) 734-4069
Skills Expertise
Client intake, Case management, Demand drafting, Document preparation, Scheduling, Bilingual (English & Spanish), Client relations, Professional phone/email etiquette, Client advocacy, High-volume caseload management, File maintenance, Multi-tasking under deadlines, Time management, Case management software, MS Office Suite, Legal research tools, Attention to detail, Problem-solving, Conflict resolution, Team collaboration, Confidentiality
Timeline
Legal Assistant / Intake Specialist
The Law Offices of Hilda Sibrian
09.2023 - 09.2025
Sales Agent
First Cash
03.2021 - 04.2022
Receptionist / Legal Assistant
Salazar & Velasquez, PC
01.2020 - 03.2021
Teacher
Kids R' Kids
07.2018 - 01.2020
Champion School of Real Estate
High School Diploma -
Cypress Ridge High School
Lone Star College