Abigail Carlin
Bacliff,tx
Summary
Motivated sales professional with years of experience exceeding customer expectations, increasing sales through relationship-based selling, and leading teams in fast-paced environments. Passionate about building lasting client relationships, generating new business opportunities, Eager to leverage a strong sales background in an outside sales role focused on business development and long-term client relationships
Overview
7
7
years of professional experience
Work History
Upselling Professional|Bartender|Banquet Server
The Rouxpour
Houston, Tx
01.2022 - Current
- Built lasting relationships with guests, driving repeat business and customer loyalty.
- Increased average ticket size through consultative selling, menu recommendations, premium beverage pairings, and strategic upselling.
- Identified guest needs through open-ended conversations and tailored recommendations to maximize customer satisfaction and sales.
- Delivered exceptional service in a high-volume, fast-paced environment while consistently exceeding guest expectations.
- Led shifts by coordinating team workflow, maintaining service standards, and motivating staff to achieve daily performance goals.
- Resolved guest concerns professionally, turning challenges into positive customer experiences and repeat visits.
- Trained and mentored new team members on hospitality, sales techniques, and customer engagement.
- Built strong rapport with guests, creating personalized experiences that encouraged referrals and repeat clientele.
Shift Leader|
Pier 6/ Noahs Ark
10.2025 - 03.2026
- Delivered premium dining experiences while building strong guest relationships.
- Increased food and beverage sales through confident product recommendations and suggestive selling.
- Anticipated customer needs and provided personalized service that enhanced guest satisfaction.
- Managed multiple tables efficiently while maintaining exceptional attention to detail and professionalism.
Sales Manager
Jacks Shack
Bacliff, TX
01.2019 - 01.2022
- Drove revenue growth by building relationships with new and returning customers.
- Increased average sales through consultative recommendations, upselling, and exceptional customer service.
- Developed customer loyalty through personalized service, contributing to repeat business and referrals.
- Managed daily sales operations, cash handling, inventory, and order fulfillment.
- Tracked inventory levels and coordinated purchasing to support consistent sales performance.
- Assisted in developing promotional strategies to increase customer traffic and revenue.
- Supervised daily operations while maintaining high service standards and team efficiency.
- Trained team members on customer engagement, sales techniques, and operational procedures.
Education
Highschool Diploma - undefined
CLEAR FALLS HIGHSCHOOL
01.2024
Skills
- Consultative Selling
- Relationship Building
- Client Acquisition
- Customer Retention
- Upselling & Cross-Selling
- Revenue Growth
- Prospecting
- Communication
- Objection Handling
- Team Leadership
- Problem Solving
- Customer Relationship Management
- Time Management
LANGUAGES
English: Fluent
Spanish: Basics
Accomplishments
- Consistently exceeded sales goals through consultative selling.
- Increased revenue through strategic upselling and cross-selling.
- Built lasting client relationships that drove repeat business.
- Generated sales by identifying customer needs and recommending solutions.
References
Rouxpour- Manager
Samantha warren (832)512-3009
Jacks shack- Owner
Jacqueline Roberson (832)285-1873
Peir6/Noahs ark- Manager
Greg Collin’s (281)703-7261
Additional Information
Books read
- Referral of a lifetime
- How to win customers and keep them for life
- Rich dad poor dad
- Energy bus
Timeline
Shift Leader|
Pier 6/ Noahs Ark
10.2025 - 03.2026
Upselling Professional|Bartender|Banquet Server
The Rouxpour
01.2022 - Current
Sales Manager
Jacks Shack
01.2019 - 01.2022
Highschool Diploma - undefined
CLEAR FALLS HIGHSCHOOL