Abigail Casares
Chicago,IL
Summary
Proven Supervisor at SG360°, adept in enhancing team productivity by over 20% through effective leadership and time management. Skilled in customer service and maintaining a clean driving record, I excel in environments requiring attention to detail and reliability. Demonstrated ability to improve customer satisfaction by resolving concerns swiftly.
Overview
13
13
years of professional experience
Work History
Driver
Lyft
02.2021 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Cashier, Waitress
Islas Marias
02.2012 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
House Cleaner
Sparkling Maid
05.2018 - 08.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Supervisor
SG360°
10.2017 - 05.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Foreman Edwin High School
Chicago, IL05.2015
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Punctual and reliable
- Passenger transportation
Languages
Spanish
Native or Bilingual
Timeline
Driver
Lyft
02.2021 - Current
House Cleaner
Sparkling Maid
05.2018 - 08.2019
Supervisor
SG360°
10.2017 - 05.2018
Cashier, Waitress
Islas Marias
02.2012 - 05.2024
Foreman Edwin High School