Abigail Cioper
Acushnet,MA
Summary
Accomplished and certified Pharmacy Technician with over 4 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Walgreen's Pharmacy
Lakeville, MA
01.2018 - Current
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Processed over [Number] prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Collected co-payments or full payments from customers.
- Stocked, labeled and inventoried medication to keep accurate records.
- Reviewed and verified customer information and insurance provider information.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
CNA
The Oaks Nursing Home
New Bedford, MA
10.2016 - 01.2018
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Education
High School Diploma -
Old Colony RVTHS
Rochester, MA06.2018
Skills
- Prescription Refill Fulfillment
- Prescription Order Verification
- Medication Storage and Labeling
- Equipment Cleaning and Maintenance
- Data Entry
- Patient Profile Setup
- Cash Register Operations
- Inventory Tracking
- Medication Documentation
- Prescription Filling and Labeling
Timeline
Pharmacy Technician
Walgreen's Pharmacy
01.2018 - Current
CNA
The Oaks Nursing Home
10.2016 - 01.2018
High School Diploma -
Old Colony RVTHS
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