ABIGAIL COURON
Armuchee,GA
Summary
Friendly and motivated. Skilled in multi-line phone, computer, and cash register. Strong communication and interpersonal skills. Enjoys organization and planning.
Overview
9
9
years of professional experience
Work History
Server
Ruby Tuesday
06.2023 - Current
- Delivered exceptional customer service in high-pressure dining environments
- Trained and mentored new servers on menu knowledge and service standards
- Managed multiple tables efficiently, enhancing guest satisfaction through attentive service
- Implemented upselling techniques that increased daily sales revenue for the restaurant
- Cultivated warm relationships with regular customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Key Carrier
Dollar General Plainville
04.2023 - Current
- Stock, organize, and recover shelfs and fresh food.
- Close and open store including counting tills, deposit, and change fund.
- Assist customers in line and self checkout with purchases, returns, and exchanges.
- Change promotional materials and put out new prices for items.
Food Service
Joy’s Ice Cream Plus II
08.2021 - 02.2023
- Cash register, maintained stock, took cake orders.
- Initiated overhaul and upgrade of delivery menu, managed ongoing available menu items in delivery apps according to stock.
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Promoted food items by creating attractive posters and labels on cases and and other customer-facing areas.
- Earned management trust by serving as key holder, responsibly opening and closing store.
Sales Associate
Torrid
08.2020 - 12.2021
- Unbox and place new inventory according to corporate schematic.
- Perform recovery on all sections of the store.
- Maintain cleanliness of dressing rooms.
- Closing duties included cleaning and refreshing promotional signage.
- Cash register duties included cash and credit card handling, price checks, online orders, and refunds.
- Assist customers in finding clothes, answer their questions, and open dressing rooms.
- Quarterly inventory count and report.
Part Time Dorm Desk Worker
Georgia Cumberland Academy
11.2016 - 05.2017
- Answered multi-line phone systems, responded to inquiries and transferred calls to correct departments and personnel.
- Ensured students checking out were with authorized parents/guardians.
- Pleasantly welcomed approximately 10 visitors per hour, offered assistance and answered questions.
Education
High School -
Georgia Cumberland Academy
01.2017
GED -
Indian River State College
Ft. Pierce, FL08-2022
No Degree - Occupational Therapy
Georgia Northwestern Technical College
Rome, GA08-2027
Skills
- Cash register operations
- Front desk operations
- Microsoft Word (proficient)
- Microsoft PowerPoint (proficient)
- Exceptional customer service
- Strong communicator
- Interpersonal skills
- Detail-oriented
- Time management
- Adaptable learner
- Organization and planning
- Motivated problem solver
Community Service
Volunteered in a variety of community service settings, including childcare and elementary English tutoring at the Imagination Station after school program, serving meals and engaging in social time at a nursing home, and providing meals, childcare, and personal assistance with Friends of Refugees. Dog walking and sitting.
Timeline
Server
Ruby Tuesday
06.2023 - Current
Key Carrier
Dollar General Plainville
04.2023 - Current
Food Service
Joy’s Ice Cream Plus II
08.2021 - 02.2023
Sales Associate
Torrid
08.2020 - 12.2021
Part Time Dorm Desk Worker
Georgia Cumberland Academy
11.2016 - 05.2017
High School -
Georgia Cumberland Academy
GED -
Indian River State College
No Degree - Occupational Therapy
Georgia Northwestern Technical College
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