Abigail Cruz
San Antonio,TX
Summary
Organized professional with +4 years of experience working with fortune 500 companies. Exceptional quality control, inspection and problem solving abilities. Commended for honesty, hard work & positive attitude. Proficient, open to innovating, & creating improvements to fit or exceed standards.
Overview
4
4
years of professional experience
Work History
Electronic Fulfillment Center Partner
H-E-B
San Antonio, TX
08.2022 - Current
- Recognized defective material and reported issues to management regarding ambient selection.
- Inspected and recorded incoming and outgoing orders for count, damage and dates to efficiently process orders with robotics & automation.
Warehousing Intern
HEB Warehouse
San Antonio, Texas
05.2023 - 08.2023
- Analyzed trends recognizing the impact of over 400k empty pallets compared to current labor & budget.
- Collaborated with and maintained positive rapport with stakeholders, building strong relationships.
Area Manager Intern
Amazon
San Antonio, TX
05.2022 - 08.2022
- Established & created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Directed a team of over +50 employees per shift to achieve a goal of >95%, identifying opportunities to achieve accuracy & efficiency throughout inbound & outbound.
Systems Operator
TJX Companies
San Antonio, TX
07.2020 - 03.2022
- Coordinated with merchandise controllers/ planning & allocations to destroy orders before merchandise was distributed to stores.
- Updated inventory and stayed up to date with key platforms in regards to U.P.H. Further maximizing and obtaining a goal of sending over +500k tickets per shift.
Skills
- Communicative
- Strong work ethic
- Organized
- Initiative
- Positive attitude
Timeline
Warehousing Intern
HEB Warehouse
05.2023 - 08.2023
Electronic Fulfillment Center Partner
H-E-B
08.2022 - Current
Area Manager Intern
Amazon
05.2022 - 08.2022
Systems Operator
TJX Companies
07.2020 - 03.2022
BBA - Operations and Supply Chain Management
The University of Texas At San Antonio
Education
BBA - Operations and Supply Chain Management
The University of Texas At San Antonio
San Antonio, TX05.2024
Volunteer
- Partnered with Lone Star to clean up a highway in New braunfels, Tx & collectively picked up over 100 bags of trash.
Relevant Coursework
- Project & Logistics Management
- Production & Service Operations Management
- Six Sigma Lean & Operations Management
- Purchasing & Supply Management
Projects
- Evaluated and measured inbound & outbound methods throughout a total of four shifts to develop strategies to decrease warehouse damages and increase sell-able yield of >17%.
- Projected a plan for SAT4 to save over +800K from warehouse damages YTD. Saving Amazon and third-party vendor money.
Volunteer
- Volunteer on average 5x a year with organizations such as: River Aid of San Antonio, Food Bank, H-E-B, Animal Defense League, Sisters for Soldiers, Defense Consultation Firm, Wreaths Across America, & Lone Star.
Organization & Activities
- Alpha Omicron Pi Member
- Director of Ritual Education
- Association of Supply Chain Management