Abigail Davis
Willard,OH
Summary
I am looking to gain knowledge in nursing. I am currently a student at North Central State College in Mansfield, Ohio, on my path to becoming a registered nurse. I start the two-year registered nurse program fall of 2026. I have experience in customer service, problem-solving, and I am a quick learner.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
David Bishop
Shelby, OH
03.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Restaurant Shift Manager
Amy Baker
Willard, OH
12.2021 - Current
- Trained and mentored new staff on service protocols and menu knowledge.
- Resolved customer complaints effectively to enhance the dining experience.
- Monitored food preparation processes to maintain quality and consistency.
- Conducted regular team meetings to communicate updates and expectations.
- Oversaw daily operations of the customer service team to ensure smooth workflow.
Education
Some College (No Degree) -
North Central State College
Mansfeild, Ohio Skills
- Customer service
- Employee training
- Team building
- Conflict resolution
- Effective communication
- Problem solving
- Professional telephone demeanor
- Task prioritization
Accomplishments
- In high school, I participated in numerous community service activities and was trusted with many leadership roles, such as field commander for the marching band, class vice president, and president of the National Honor Society.
References
- David Bishop- 419-577-4819
- Scott Barnett- 567-224-6084
- Amy Baker- 419-571-0060
Timeline
Customer Service Representative
David Bishop
03.2024 - Current
Restaurant Shift Manager
Amy Baker
12.2021 - Current
Some College (No Degree) -
North Central State College
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