Abigail Dickerson

• Assisted RNs in delivering comprehensive patient care in an acute care setting
• Provided compassionate and therapeutic care to patients and families.
• Monitored and reported changes in patient condition to nursing staff
• Developed clinical judgment in a fast-paced hospital environment

• Completed 583+ hours of direct patient care across med-surg, ICU, ED, OB, pediatrics, and behavioral health
• Performed patient assessments and reported findings to RN/preceptor
• Administered medications safely under supervision
• Educated patients and families on medications and discharge care
  

Managed multiple responsibilities in a high-volume setting
Provided exceptional customer service and communication
Developed strong time management and teamwork skills

Delivered customer-centered service in a fast-paced environment
Maintained cleanliness and adherence to safety standards
Collaborated with team members to manage high workload

• Served as head receptionist, overseeing front desk operations and workflow
• Trained and mentored new reception staff on policies, scheduling systems, and customer service expectations