To continue my career with an organization that will utilize my education, studies, and achievements.
Administrative professional with comprehensive background in office management and support. Known for reliability and adaptability, consistently ensuring smooth operations and effective team collaboration. Expertise in scheduling, document handling, and communication.
Overview
14
14
years of professional experience
Work History
Nurse Extern
HCA Clear Lake Regional Medical Center
08.2024 - Current
Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
Assisted with patient ambulation and use of mobility assistance aids to reduce risks.
Monitored patient vital signs and reported any changes to nursing staff.
Collaborated with supervising nurses to ensure quality care for all patients on the unit.
Observed and reported any changes in patient condition to proactively address potential risks.
Promoted a safe and comfortable environment for patients by adhering to infection control protocols and maintaining cleanliness within the facility.
Documented and communicated patient information in EMR system for accurate tracking.
Effectively managed time and resources to provide optimal patient care during high-volume shifts, ensuring timely provision of necessary interventions.
Mentored new nurse externs, sharing best practices and guiding their professional development.
Medical Coder and Biller
Quality Control Service Consultants
01.2020 - 01.2022
Started as an assistant and quickly moved to account manager for outstanding skills and growth.
Coding for new claims, appeals for claims coming back daily, handling claims payments and account information.
I also created and sent out monthly reports and invoicing for each client I handled.
Work very closely with surgeons, patients, and insurances to help settle claims and accounts.
I specialize in two provider's practices handling all of their coding, claims, office visits, prior authorizations for surgery, and collections.
Realtor
JLA Realty
09.2016 - 01.2019
Counseled customers on current market status for residential and land markets.
Guided homebuyers and sellers through the process of short sales.
Generated lists of properties that were compatible with buyers' needs and financial resources.
Created realtor and buyer incentives and strategies with agents, builders and buyers.
Cold called clients to obtain their exclusives.
Maintained high referral rates and exceptional feedback from previous clients.
Proficient and precise contract executing.
Administrative/Office Assistant
Protech Insurance Agency
02.2012 - 12.2017
Recorded high-importance documents and client policies in a timely manner.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Received and distributed faxes and mail in a timely manner.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Applied/ Epic experience 5+ years.
Designed electronic file systems and maintained electronic and paper documents.
Experienced in Microsoft applications: Word, Excel, Outlook, & PowerPoint.
Handled a multi-line phone base.
Education
Current Nursing Student - Nursing
WESTERN GOVERNOR’S UNIVERSITY
03-2026
Associates Degree - Medical Billing and Coding
BRYANT AND STRATTON COLLEGE
01.2021
Real Estate License - undefined
ALLIED SCHOOL OF REAL ESTATE
CROSBY, TX
01.2016
Coursework in anatomy, biology, surgical technology
SAN JACINTO COLLEGE
PASADENA, TX
HIGH SCHOOL DIPLOMA -
SPRING HIGH SCHOOL
SPRING, TX
Skills
AR/AP
Payroll / Invoicing
Scheduling
Insurance
Patient Care Tech
HIPAA certified
BLS Certified
New claims billing and coding
Clinical Rotation Experience
Lab Experience
Accomplishments
Associate's Degree- Medical Billing and Coding, 2021
Increased office organization by developing more efficient filing systems and client recording processes., Received a merit raise for strong attention to detail, developing strategies that were non-customary, exemplary customer service and timely manner of entering records & documents.
Executed and closed 6 contracts in the first 4 months of career in Real Estate., Maintained a steady flow since, while obtaining repeat customers.
Timeline
Nurse Extern
HCA Clear Lake Regional Medical Center
08.2024 - Current
Medical Coder and Biller
Quality Control Service Consultants
01.2020 - 01.2022
Realtor
JLA Realty
09.2016 - 01.2019
Administrative/Office Assistant
Protech Insurance Agency
02.2012 - 12.2017
Associates Degree - Medical Billing and Coding
BRYANT AND STRATTON COLLEGE
Real Estate License - undefined
ALLIED SCHOOL OF REAL ESTATE
Coursework in anatomy, biology, surgical technology