Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Abigail Ellington

Castle Rock,CO

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

5
5
years of professional experience

Work History

Restaurant Server

Stumpy's NY Pizza
10.2019 - 08.2020
  • Cultivated warm relationships with regular customers.
  • Greeted new customers and took food and drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.

Restaurant Hostess and Togo Specialist

Red Robin
04.2022 - Current
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Checked in with servers to confirm preparedness before seating customers.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Restaurant Server

Red Robin
04.2022 - Current
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Elevated the guest experience by anticipating their needs proactively throughout their visit.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

GED -

General Education Development Certificate
Castle Rock, CO
03.2022

Skills

  • Compassionate
  • Strong Work Ethic
  • Exceptional customer service

Accomplishments

Employee of the month, February 2024

Timeline

Restaurant Hostess and Togo Specialist

Red Robin
04.2022 - Current

Restaurant Server

Red Robin
04.2022 - Current

Restaurant Server

Stumpy's NY Pizza
10.2019 - 08.2020

GED -

General Education Development Certificate

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Abigail Ellington