Abigail Erickson
Fort Collins,CO
Summary
Reliable and upbeat Retail Customer Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
Work History
Retail Customer Sales Associate
Endless Summer Tanning And Boutique
Loveland, CO
02.2021 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Informed customers about special promotions and provided detailed information for various products.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Discussed tanning products with customers, outlined restrictions and educated on policies.
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases tanning products and fashion apparel.
- Maintained clean personal appearance, modeled store's fashion when working clothing department.
- Boosted sales revenue by skillfully promoting diverse service options.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Worked daily within cleaning guidelines in servicing tanning beds, equipment and rooms.
Restaurant Server
Hearth Restaurant And Pub
Windsor, Colorado
05.2019 - 02.2021
- Greeted new customers, discussed specials and placed food and drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Stayed up-to-date on menu changes to help customers make food choices.
Lifeguard
Riptide Pool Management
Windsor, CO
04.2018 - 09.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
- Inspected pool during shift and skimmed toys and trash that could clog pool pump.
- Used CPR skills to assist rescued individuals until arrival of emergency services.
Education
Criminal Justice - Criminal Justice
Colorado State University
Fort Collins, CO05.2025
Skills
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Organization and Time Management
- Attention to Detail
Timeline
Retail Customer Sales Associate
Endless Summer Tanning And Boutique
02.2021 - Current
Restaurant Server
Hearth Restaurant And Pub
05.2019 - 02.2021
Lifeguard
Riptide Pool Management
04.2018 - 09.2020
Criminal Justice - Criminal Justice
Colorado State University
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