Abigail Fernandes
Piccolo Resturant of Huntington
6
years of professional experience
Motivated employee with an engaging personality and a flexible approach. Upbeat, friendly and anticipating any needs to facilitate a strong and constructive work ethic. Political Science graduate with five years of customer service experience, and four years of serving experience. Eager to apply and adapt skills to ensure high levels of efficiency throughout all components of work.
Work History
Fine Dining Server
11 Months- Thorough menu and bar memorization, as well as complete wine list knowledge.
- Engaged in high levels of clear communication with employees and managers throughout service.
- Ensured a custom guest experience for every patron, that continuously boosted monthly sales and customer satisfaction.
- Educated in safe food handling, guaranteeing strict health and safety standards.
Server
1 Year 3 Months- Trained and manned every position at the restaurant, hostess, food runner, expo, takeout window, and server.
- Closed entire restaurant daily with efficiency, while maintaining attentiveness to remaining patrons.
- Managed very high volumes during dinner rushes, while maintaining customer satisfaction and enjoyment.
Food Runner
8 Months- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests needs, ensuring a smooth service flow during peak hours.
Server
5 Months- Worked as a server, manned the whole floor alone each shift with help from only one bartender.
- While serving was dually in charge of hosting, cleaning tables, and food running.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Cashier
11 Months- Worked cash register
- In charge of shipments, stocking, and floor display changes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier
5 Months- Focused work with daily shipments and replenishment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Prevented loss by vigilantly monitoring potential theft or fraud situations in store, along with monitoring back of house stock.
Crew Member
9 Months- Worked within every station, including cash register, and closing processes.
- In charge of clean up and daily preparation.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
Education
Bachelor of Science - Political Science
High School Diploma
Skills
Safe Food Handling
Foodservice
Customer service
Open service trained
Menu Memorization
Guest Engagement
Positive Attitude
Product Knowledge
Attention to Detail
Timeline
Fine Dining Server
Piccolo Resturant of Huntington
09.2025 - CurrentRead More
Server
Flanigan's Seafood Bar and Grill
05.2024 - 08.2025Read More
Food Runner
Corvina Seafood Grill
08.2023 - 04.2024Read More
Server
The Watermark Of Wading River
03.2023 - 08.2023Read More
Cashier
Aeropostale
04.2022 - 03.2023Read More
Cashier
Bath and Body Works
10.2021 - 03.2022Read More
Crew Member
Tropical Smoothie
11.2020 - 08.2021Read More
Florida Atlantic University
Bachelor of Science from Political Science
Read More
Ward Melville Senior High School
High School Diploma
Read More