Paula Flores
Mechanicsville,VA
Summary
Seasoned Housekeeping Supervisor with a proven track record at Westminster Canterbury-Richmond, enhancing cleanliness and guest satisfaction through meticulous room inspections and effective staff training. Skilled in cleaning, sanitation, and guest relations, I excel in staff scheduling and mentoring, significantly improving operational standards and customer service.
Overview
16
16
years of professional experience
Work History
Housekeeping Supervisor
Westminster Canterbury-Richmond
11.2014 - 04.2024
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Caregiver
Morningside in the West End
09.2012 - 11.2014
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
Nursing Assistant
Sunrise Assisted Living
09.2008 - 09.2013
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Education
Associate Degree - Office Technology
Professional Business College NYC
New York, NY05-2006
Skills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
- Task delegation
- Staff scheduling
- Training and mentoring
- Sanitation standards
Languages
Spanish
Native or Bilingual
Timeline
Housekeeping Supervisor
Westminster Canterbury-Richmond
11.2014 - 04.2024
Caregiver
Morningside in the West End
09.2012 - 11.2014
Nursing Assistant
Sunrise Assisted Living
09.2008 - 09.2013
Associate Degree - Office Technology
Professional Business College NYC
Similar Profiles
Jezzell DavisJezzell Davis
Assistant Teacher at Westminster Canterbury-RichmondAssistant Teacher at Westminster Canterbury-Richmond
MERCY NYAMBURA MAHINDAMERCY NYAMBURA MAHINDA
Certified Nursing Assistant at Westminster Canterbury RichmondCertified Nursing Assistant at Westminster Canterbury Richmond
Bridget BrownBridget Brown
Cook Supervisor at Westminster Canterbury-RichmondCook Supervisor at Westminster Canterbury-Richmond