Abigail Flores
Paitnet Care Coordinator
West Palm Beach
Summary
Detail-oriented Patient Care Coordinator with a proven record in patient education, appointment scheduling, and compliance with HIPAA regulations. Committed to enhancing patient communication and streamlining care processes.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Patient Care Coordinator
Hematology Oncology Associates
12.2025 - Current
- Monitored patient progress and reported relevant updates to the care team regularly.
- Educated patients on treatment protocols and medication management for better compliance.
- Implemented feedback systems to gather patient insights for continuous service improvement.
- Trained new staff members on operational procedures and best practices in patient care coordination.
Patient Care Coordinator
Complete Neurological Care
06.2024 - 12.2025
- Managed patient intake processes, ensuring accurate data collection and documentation.
- Coordinated patient appointments and follow-ups to enhance scheduling efficiency.
- Assisted in developing care plans by collaborating with healthcare professionals.
- Streamlined communication between patients and medical staff to improve service delivery.
Medical Assistant
Jose F. Castaneda
05.2023 - 04.2024
- Administered medications as prescribed, maintaining compliance with safety protocols and procedures.
- Supported healthcare providers during examinations by preparing necessary instruments and materials.
- Managed appointment scheduling, optimizing patient flow and reducing wait times effectively.
- Administered medications according to prescriptions, ensuring safety protocols and procedures were followed.
Education
High School Diploma -
Forest Hill Community High School
West Palm Beach, FL05.2023
Skills
HIPAA regulations
Patient intake management
Patient advocacy
Customer service
Patient relations
Attention to detail
Organizational skills
Critical thinking skills
Timeline
Patient Care Coordinator
Hematology Oncology Associates
12.2025 - Current
Patient Care Coordinator
Complete Neurological Care
06.2024 - 12.2025
Medical Assistant
Jose F. Castaneda
05.2023 - 04.2024
High School Diploma -
Forest Hill Community High School