Abigail Floreth
Jacksonville,IL
Summary
Goal-oriented manager with distinguished experience in gas and welding distribution and proven leadership abilities. Driven to lead teams in continuous improvement to reach their greatest level of performance. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Vice President of Sales & Operations
ILMO Products Company
Jacksonville, IL
12.2024 - Current
- Carry out strategic planning and execution to enhance profitability, productivity, and efficiency through the company’s plant operations.
- Ensure standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize production. Initiate recommendations on purchases of new equipment and improvements to plant property.
- Build, develop, and manage operations leadership team capable of carrying out operations strategies.
- Plan, schedule and track cylinder flow through the plant.
- Collaborate with the CEO/President to align sales and marketing strategies with overall company objectives.
Aviation Structural Mechanic
United States Navy Reserve
St. Louis, MO & NAS Whidbey Island, WA
03.2015 - Current
- First Class Petty Officer responsible for training and mentoring junior enlisted and junior officers in unit at Navy Reserve Center St. Louis.
- Provides leadership and coaching to motivate team members to achieve the mission.
- Responsible for onboarding and providing Sailor indoctrination through education about tools and benefits available to them.
- Supplies professional customer service to every Sailor and welcomes all questions.
- Maintains a broad knowledge of military programs and benefits to help Sailors navigate through the challenges of their naval careers.
- Install, rigg and removed flight control surfaces and fabricated and assembled metal components to make repairs to aircraft's skin.
- Perform daily flight line preflight and post-fight aircraft inspections of hydraulic systems and flight control surfaces.
- Disassemble and inspect hydraulic systems and landing gear and replaced worn components.
- Removed corrosion and deposits on special surfaces and restored using manufacturers' protocols.
Vice President of Sales
ILMO Products Company
Jacksonville, IL
09.2023 - 09.2024
- Direct implementation and execution of sales policies and practices.
- Developed and oversaw the training and execution of pre-call planning, weekly and monthly sales plans, pipeline development, and regular performance reviews to drive team effectiveness and results.
- Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue.
- Monitor and review team performance. Review sales performance monthly.
- Fostered performance development of DSMs through ongoing coaching and mentoring on best practices.
Sales Coordinator
ILMO Products Company
Jacksonville, IL
12.2022 - 09.2023
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
Customer Service Representative
Industrial Source/ National Fire Fighter
Eugene, OR
03.2019 - 11.2022
- Responded to customer requests for products, services, and company information.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Responsible for the selection & billing of the National Fire Fighter divion on the company.
Store Manager
Hollister
Fairview Heights, IL
12.2016 - 03.2018
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Approved regular payroll submissions for employees.
Education
Bachelor of Science - Criminal Justice & Psychology
Southern Illinois University, Edwardsville
Edwardsville, IL12-2016
Skills
- Cross functional team leadership
- Team building and training
- Workflow planning
- Employee relations
- Coaching and mentoring
Certification
- NAW Distribution Leadership Program- Fisher College of Business Executive Education, Issued Nov 2023
- People Manager Qualification (PMQ)- SHRM, Issued Sept 2023
Timeline
Vice President of Sales & Operations
ILMO Products Company
12.2024 - Current
Vice President of Sales
ILMO Products Company
09.2023 - 09.2024
Sales Coordinator
ILMO Products Company
12.2022 - 09.2023
Customer Service Representative
Industrial Source/ National Fire Fighter
03.2019 - 11.2022
Store Manager
Hollister
12.2016 - 03.2018
Aviation Structural Mechanic
United States Navy Reserve
03.2015 - Current
Bachelor of Science - Criminal Justice & Psychology
Southern Illinois University, Edwardsville