ABIGAIL FULLER
San Antonio,TX
Summary
Resourceful Employee known for high productivity and efficient task completion. Skilled in team leadership, inventory management, and customer service excellence. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and positive work environments. Committed to fostering teamwork and meeting operational goals with integrity and reliability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Supervisor
PLS Check Cashing
San Antonio, TX
01.2023 - 03.2024
- Enforced company policies fairly while maintaining an open door policy for staff concerns.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Addressed any issues that arose during the shift in a proactive manner.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Maintained accurate records of daily transactions and deposits.
- Resolved customer complaints in a timely manner.
Insurance Sales Agent
State Farm
San Antonio, TX
04.2021 - 10.2021
- I worked as a sales representative which requires you to answer/make phone calls, have great customer service skills, sometimes listen to people's life stories to assess their insurable needs, adjust in-force insurance policies if needed, and to be self-motivated for any extra commissions
- I also took service calls so I would also take payments, discuss why coverage may have increased or decreased, help people get in touch with claims officers or adjusters etc.
Line Cook/Prep Cook
5 Points Local
San Antonio, TX
04.2019 - 10.2020
- I worked in a fast-paced environment where I had to work on a team to consistently communicate to make and serve food at its highest quality
- I also worked on the backend where I would work with a different team to prepare foods prior to being cooked, gaining much more culinary skills like knife skills, stocking (both for the line and for the prep team) communication skills, priority skills etc.
Bank Teller
IBC Bank
San Antonio, TX
10.2017 - 01.2019
- As a bank teller, I took transactions for regular and commercial customers
- I had to have great customer service skills, work fast so that we didn't have a long line, identify fake money, upsell our credit cards and bank accounts, take phone calls, and help customers with disputing transactions.
Education
High school diploma -
Kipp University Prep
San Antonio, TX06.2017
Skills
- Insurance Sales
- Cold Calling
- Field Underwriting
- Customer service
- Patient
- Detail oriented
- Customer-Oriented
- Cash handling ability
- Employee Training
- Continuous Improvement
Certification
- Property & Casualty License
- Life & Health Insurance License
Timeline
Shift Supervisor
PLS Check Cashing
01.2023 - 03.2024
Insurance Sales Agent
State Farm
04.2021 - 10.2021
Line Cook/Prep Cook
5 Points Local
04.2019 - 10.2020
Bank Teller
IBC Bank
10.2017 - 01.2019
High school diploma -
Kipp University Prep