Summary
Overview
Work History
Education
Skills
Personal Information
Assessments
Timeline
Generic

ABIGAIL GHANT

Abilene

Summary

Six-year customer oriented employee, who enjoys helping those in and outside of teamwork objectives. Highly reliable and willing to go above and beyond expectations to help improve guest relations.

Overview

13
13
years of professional experience

Work History

Manger

Vapor Maven
Abilene
06.2021 - Current
  • Oversaw day-to-day operations, ensuring smooth functioning of all store activities.
  • Handled hiring processes for new recruits to build a competent team.
  • Prepared staff schedules to optimize workforce efficiency.
  • Managed shifts to maintain effective coverage and service levels.
  • Conducted revenue and sales reporting to monitor performance metrics.
  • Administered inventory management and customer relations to enhance operational effectiveness.
  • Trained associates to improve service delivery and product knowledge.
  • Maintained store cleanliness to promote a welcoming environment.

Cashier/Customer Service

NFR Co LLC dba Natural Food Restaurant
09.2014 - 12.2019
  • Processed sales transactions efficiently to ensure accurate customer service.
  • Calculated costs for products and services to provide clear pricing information.
  • Accepted various payment methods while maintaining a professional demeanor.
  • Returned change promptly according to payment method requirements.
  • Maintained adequate cash drawer denominations and requested additional change as needed.
  • Addressed customer inquiries regarding products and services to enhance satisfaction.
  • Reconciled cash drawers with sales receipts to verify accuracy in financial records.

Cashier

Church's Chicken
Abilene
08.2012 - 08.2015
  • Calculated costs for products and services to provide accurate pricing information.
  • Accepted payments and ensured correct processing of transactions.
  • Returned change according to payment method while maintaining accuracy.
  • Maintained adequate cash denominations in drawer and requested additional change as needed.
  • Responded to customer inquiries about products and services to enhance understanding.
  • Reconciled cash drawers with sales receipts to ensure financial accuracy.

Education

High school diploma -

Premier High School
Abilene, TX
05.2013

Skills

  • Food service and preparation
  • Cleaning and sanitation
  • Cash handling and cashiering
  • Customer service and relations
  • Food safety and handling
  • Guest services and relations
  • Shift management and scheduling
  • Inventory control and operations
  • Sales management and analysis
  • Team leadership and development
  • Effective communication skills
  • Problem solving and conflict resolution
  • Financial oversight and reporting
  • Regulatory compliance and policy development

Personal Information

Work Permit: Authorized to work in the US for any employer

Assessments

  • Retail Customer Service, 11/01/20, Highly Proficient
  • Cashier Skills, 11/01/20, Proficient

Timeline

Manger

Vapor Maven
06.2021 - Current

Cashier/Customer Service

NFR Co LLC dba Natural Food Restaurant
09.2014 - 12.2019

Cashier

Church's Chicken
08.2012 - 08.2015

High school diploma -

Premier High School

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