TANSHEA MCCAIN
Fort Lauderdale,FL
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Manger
Dunkin' Donuts
Pompano Beach, FL
08.2021 - Current
- Provided leadership during times of organizational change or crisis situations.
- Directed recruitment, hiring, and training of new staff members.
- Developed and implemented strategic plans to achieve company objectives.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Shift Leader
Dunkin' Donuts
Fort Lauderdale, FL
02.2010 - 08.2021
- Delegated tasks to employees and monitored activities and task completion.
- Identified needs of customers promptly and efficiently.
- Completed opening and closing duties to facilitate business operations.
- Resolved customer complaints in a timely manner.
Team Member
Dunkin' Donuts
Fort Lauderdale, FL
01.2007 - 02.2010
- Greeted customers and provided friendly customer service.
- Recommended, selected, located, and obtained products to meet customer needs.
- Operated cash registers to process payments for goods and services.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
Education
High School Diploma -
South broward high
Hollywood, FL06.2002
Skills
- Cash Handling
- Food management
- Key Holder
- Customer Service
- Kitchen Management Experience
- POS
- Food Preparation
- Cleaning Experience
- Team Member
- Management
- Kitchen Experience
- Shift Supervisor
- Crew Member
- Food Service
- Fast Food
- Merchandising
- Food Safety
- Restaurant Experience
- Schedule preparation
- Team leadership
- Restaurant management
- Shift Lead
Certification
- SafeServ Certified
Timeline
Manger
Dunkin' Donuts
08.2021 - Current
Shift Leader
Dunkin' Donuts
02.2010 - 08.2021
Team Member
Dunkin' Donuts
01.2007 - 02.2010
High School Diploma -
South broward high