Abigail Giner
Aurora,Colorado
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
3
3
years of professional experience
Work History
Receptionist
AFC Urgent Care
Englewood, CO
01.2023 - Current
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
Human Services Specialist
Marvin W Foote Youth Services Center
Centennial, CO
02.2022 - 08.2022
- Processed applications and followed strict procedures to keep sensitive data confidential.
- Answered high volume of calls and provided assistance through effective listening and question response skills.
- Described procedures, requirements and benefits to clients and interested parties.
- Participated in trainings and seminars to improve skills set and knowledge.
- Kept detailed records of evidence and evidence storage inventories, double-checked procedures and monitored access to prevent unauthorized handling.
Receptionist
Obstetrix Medical Group
Denver, CO
04.2021 - 10.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
CNA
Swedish Medical Center
Englewood, CO
02.2020 - 01.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
CNA Certification - Medical Assisting
Pickens Technical College
Aurora, CO06.2020
High School Diploma -
Hinkley High School
Aurora, Co05.2020
Skills
- Critical Thinking
- Microsoft Office Specialist Certified
- Organization Skills
- Documentation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
AFC Urgent Care
01.2023 - Current
Human Services Specialist
Marvin W Foote Youth Services Center
02.2022 - 08.2022
Receptionist
Obstetrix Medical Group
04.2021 - 10.2021
CNA
Swedish Medical Center
02.2020 - 01.2021
CNA Certification - Medical Assisting
Pickens Technical College
High School Diploma -
Hinkley High School