Summary
Work History
Education
Skills
Timeline
Generic

Abigail Good

East Peoria

Summary

I am noted for having exceptional customer service skills and contributing to increased customer satisfaction in a fast-paced work environment. I am also proficient in conflict resolution, maintaining a positive workplace, and reducing conflict with customers.

Work History

Crew

McDonald's
East Peoria
06.2024 - 08.2024
  • I cleaned with high standards and organization, consistently ensuring compliance with health regulations.
  • I helped improve overall customer satisfaction by speaking with a friendly and respectful tone and assisting a customer whenever I could.
  • I proactively identified and addressed operational safety risks, assisting the team in achieving accident-free performances.
  • I adapted quickly in crisis scenarios, enabling the team to maintain operational goals during unexpected events with minimal disruption.

Education

Certified Nursing Assistant -

Illinois Central College
Peoria, IL

High School -

East Peoria Community High School
East Peoria, IL

Skills

  • Time management
  • Conflict mediation and resolution
  • Customer service excellence
  • Multitasking
  • Safety compliance
  • Proactive problem-solving
  • Conflict resolution
  • Hazard identification and mitigation
  • Health regulation compliance
  • Customer satisfaction improvement
  • Operational safety management
  • Crisis management
  • Team collaboration
  • Customer relationship management
  • Inventory control

Timeline

Crew

McDonald's
06.2024 - 08.2024

Certified Nursing Assistant -

Illinois Central College

High School -

East Peoria Community High School