Abigail Graham
Inverness,FL
Summary
Rasmussen University Associate Degree in Nursing graduate who possesses hands-on experience in rendering support to the patients in performing daily activities. Adept at monitoring patients' vitals and reporting unusual activities to the physician.
While also being well versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Belk
11.2020 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Monitored customers for signs of security concerns and escalated issues to management.
Weekend Manager
Ferris Groves
02.2020 - 04.2021
- Prepared cash drawers, counted totals and prepared bank deposits.
- Recruited, trained and motivated staff to achieve objectives.
- Maintained exceptional customer service standards throughout every shift.
- Kept supplies stocked, work areas clean and trash cleared.
- Answered customer questions and provided immediate assistance to deliver exemplary service.
- Identified conflicts among employees and used interpersonal communication to find effective solutions.
- Monitored working environment, making sure it was always safe, positive setting for all employees.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Store Associate
Ferris Groves
01.2017 - 04.2019
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Sales Associate
Kohls Department Store
06.2018 - 11.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Associate Degree in Nursing - Nursing
Rasmussen College
Odessa, FL09.2022
Associate of Arts - General Studies
Pasco-Hernando State College
Brooksville, FL05.2020
High School Diploma -
Academy Of Environ. Sciences
Crystal River, FL05.2018
High School Diploma -
Citrus High School
Inverness, FL05.2018
Skills
- Order Processing
- Inventory Control
- Stocking and Receiving
- POS System Operation
- Problem-Solving
- Payment Processing
- Patient-Focused Care
- Data Entry
- Medical Terminology
- Inventory Management
- Electronic Medical Records
- Direct Patient Care
- Customer Service
Certification
BLS Certification
Timeline
Sales Associate
Belk
11.2020 - 11.2022
Weekend Manager
Ferris Groves
02.2020 - 04.2021
Sales Associate
Kohls Department Store
06.2018 - 11.2018
Store Associate
Ferris Groves
01.2017 - 04.2019
Associate Degree in Nursing - Nursing
Rasmussen College
Associate of Arts - General Studies
Pasco-Hernando State College
High School Diploma -
Academy Of Environ. Sciences
High School Diploma -
Citrus High School