Abigail Griffiths
Depew,NY
Summary
Ambitious career-focused employee, committed to ensure all patients needs are met and top quality care is always provided. Respectful and compassionate and always ready to resolve diverse needs with upbeat and knowledgeable assistance. Able to provide excellent costumer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
PSR/MA
GPPC
Buffalo, NY
08.2022 - Current
- Answered telephone calls to give information to patient, take messages or transfer calls to appropriate providers, Nurse Practitioners and Doctors.
- Check patients in and out for in office appointments, along with coordinating with insurance companies to ensure proper reimbursements and processing payments.
- Maintained strict patient privacy and confidential patient information, taking care to meet HIPAA guidelines and statutes for data security.
- Liaised with nurses and other clinical staff to process and direct patients to appropriate departments.
- Provided patient care by taking vital signs and medical histories, and preforming EKG's.
- Performed administrative duties such as filing, scheduling appointments, verifying appointments and preparing charts.
- Ordered lab tests, x-rays, and other diagnostic tests as requested by the physician.
CNA
McGuire Group Harris Hill
Williamsville, NY
6/8/17 - 08.2021
- Assisted patients with personal care needs such as feeding, grooming and toileting in a 57-Bed Subacute Unit.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar, heart rate, temperature and pulse oximetry.
- Used mobility devices to transport patients.
- Recognized and reported/documented abnormalities or changes in patients' health status to nursing staff for immediate assessment.
Unit Clerk
Mcguire Group Harris HIll
Williamsville, New York
6/8/17 - 08.2021
- Screened calls and collected messages for unit personnel to promote team efficiency.
- Facilitated internal and external patient appointments, transportation and taking payments for a 120+ bed facility.
- Managed unit paperwork and hospital admissions, including scanning documents and routing business correspondence.
- Coordinated supply replenishment to meet nursing staff's needs on the unit.
Education
High School Diploma -
Amherst Central High School
4301 Main St06.2013
Skills
- Unit administrative support
- Assembling forms
- Critical thinking
- Customer service
Timeline
PSR/MA
GPPC
08.2022 - Current
CNA
McGuire Group Harris Hill
6/8/17 - 08.2021
Unit Clerk
Mcguire Group Harris HIll
6/8/17 - 08.2021
High School Diploma -
Amherst Central High School
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