Abigail Gubanich
Royersford,PA
Summary
Hardworking, knowledgeable, and enthusiastic student with high levels of communication experience. Bringing a a strong work ethic to any role and able to work well in a group and/or independent setting. Able to work in an organized, responsible and timely manner with positivity and drive to complete any task to the best of my ability. Tech-savvy and a quick learner when it comes to something not familiar to me. Highly-motivated to take on new challenges and adaptable to whatever comes my way. Seeking opportunities to apply organizational and time management skills to facilitate personal and company growth.
Overview
4
4
years of professional experience
Work History
Host
Firebirds Wood Fired Grill
Collegeville, PA
05.2023 - 01.2024
- Greeted guests and gathered information to seat groups or place on waitlist.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Greeted guests upon arrival and provided them with menus.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Answered telephone to provide dining information and take reservations.
Camp Counselor
Phoenixville Area School District
Phoenixville, PA
06.2022 - 08.2022
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Established and built relationships with campers to ease fears in new environment.
- Coordinated and led group activities for campers and counselors.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Communicated regularly with parents regarding their child's progress at camp.
- Monitored activities matched to individual and group abilities to keep campers safe.
Cashier
Dairy Queen Grill & Chill
Royersford, PA
03.2020 - 08.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
Spring-Ford High School
Royersford, PA05-2021
Bachelor of Arts - Communication Studies
The University of Tennessee - Knoxville
Knoxville, TNBachelor of Arts - Communication Studies
Lorenzo De Medici
Florence, Italy Skills
- Computer Skills
- Email and Telephone Etiquette
- Social Media Platforms
- Microsoft proficiency
- Multiple communications classes
- Interpersonal Skills
- Excellent Communication
- Flexible Schedule
- Time Management
- Teamwork and Collaboration
- Community Engagement
Affiliations
- Member of the Communication Studies Club at the University of Tennessee, Knoxville
- Studied abroad in January 2024 in Florence, Italy to expand knowledge and immersed myself in a new culture.
Accomplishments
- Dean's List for the Fall 2022 and Spring 2023 semester at University of Tennessee
- Member of the Communications National Honor Society, Lambda Pi Eta chapter for academic excellence.
Timeline
Host
Firebirds Wood Fired Grill
05.2023 - 01.2024
Camp Counselor
Phoenixville Area School District
06.2022 - 08.2022
Cashier
Dairy Queen Grill & Chill
03.2020 - 08.2021
High School Diploma -
Spring-Ford High School
Bachelor of Arts - Communication Studies
The University of Tennessee - Knoxville
Bachelor of Arts - Communication Studies
Lorenzo De Medici